Loan Operations Specialist
About The Position
Under the direct supervision of the Loan Operations Manager, this role is responsible for the efficient and accurate processing of all loan disbursements, loan boarding, accuracy of loan payment application, credit line advances, account servicing, loan file maintenance, document imaging, insurance monitoring, escrow and tax service monitoring, filing, mail notices and billings, data and transaction research, and providing quality service to internal and external customers. The role involves processing all loan activity, completing reports for regulatory compliance and management, assembling and scanning loan files, maintaining insurance files, UCC collateral administration, reviewing loan files post-booking, recording loan documentation, tracking lien perfection, handling customer inquiries, ensuring compliance with laws and bank policies, maintaining the escrow process, data entry, cross-training, and producing quality control reports.
Requirements
- High school diploma or equivalent
- 2-3 Years experience in lending and or loan servicing
- Knowledge of mortgage lending guidelines and regulations
- Good interpersonal skills and oral and written communication skills
- Good PC and software application skills in Windows environment
- Strong organization skills and detail oriented
- Basic knowledge of hazard and flood insurance administration
Responsibilities
- Process all loan activity, including funding/payments/fee collection/internal transfers/wire transfers.
- Complete various weekly, monthly, and annual reports for regulatory compliance and management reporting.
- Assemble/Scan loan files.
- Maintain and update insurance files for all loans. Contact the agent with errors or updates. Check for correct lien holder information and the amount of coverage per bank policy. Pay or advance forced placed insurance when necessary.
- UCC collateral administration.
- Review all loan files post-booking to ensure all documents are completed, and the loan was input into the system correctly.
- Record proper loan documentation and prepare and process paid-off loans.
- Track the recording of lien perfection on titles and mortgages. Follow up with clients as needed.
- Handle customer calls and inquiries.
- Ensure compliance with all applicable state and federal laws and with bank policies and procedures.
- Maintain all aspects of the escrow process.
- Complete data entry of new loan bookings, wires, payments, and advances on the Bank's core system.
- Cross-train in other loan functions and train other department members in operational functions.
- Produce/review reporting on a regular basis to ensure quality control and transparency with management.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
