Loan Operations & Compliance Manager

Omaha Community Foundation•Omaha, NE

23d•Hybrid

About The Position

The Loan Operations & Compliance Manager at Front Porch Investments (FPI) is responsible for managing loan closing, servicing, and compliance for FPI’s lending programs. This role serves as the operational backbone of the organization’s loan portfolio, ensuring accurate execution of loan closings, timely servicing, strong compliance tracking, and reliable portfolio data.

Requirements

Bachelor’s degree in Finance, Business Administration, Real Estate, or a related field or equivalent professional experience
3–5 years of experience in loan operations, servicing, loan closings, portfolio management, or affordable housing finance
Experience with loan closing, servicing systems, and portfolio monitoring
Strong attention to detail and ability to manage multiple deadlines and workflows
Proficiency in financial analysis and comfort with spreadsheets and loan management systems
Strong organizational and systems-thinking skills, with the ability to build and improve processes
Effective communication skills and ability to coordinate across teams and external partners
Commitment to mission and community-centered work
High level of personal initiative and ability to manage projects with minimal supervision
Excels working independently and as a member of a highly collaborative team
Meticulous attention to detail and commitment to top-quality output
Flexible and capable of adapting to changing priorities
Ability to organize and manage multiple responsibilities with a high degree of accuracy
Unquestionable ethics, honesty, integrity and the ability to spotlight others’ contributions
Commitment to ongoing learning
Ability to build trusted relationships across diverse partners and communities.

Nice To Haves

We encourage candidates with a mix of lived experience, professional expertise, and transferable skills to apply, even if you don’t meet every listed qualification.

Responsibilities

Closing Coordination: Track conditions, collect and prepare documentation, and facilitate communication between borrowers, external partners, and internal staff
Loan Boarding: Set up loans in systems, including amortization schedules and compliance ticklers
File Management: Maintain complete and accurate loan files at closing
Closing QC: Prepare commitment letters for borrowers to review and ensure loan documents align with approved terms and credit decisions
Payment Processing: Monitor, post, and reconcile loan payments
Exception Resolution: Track and resolve payment discrepancies and delinquencies
Servicing Support: Respond to borrower inquiries related to payments and loan status
Draw Administration: Manage intake, review, and approval coordination for construction draws
Budget Tracking: Monitor project budgets, contingencies, and retainage
Progress Monitoring: Coordinate with borrowers to track construction status
Covenant Tracking: Manage tickler systems for deadlines and required documentation
Insurance Monitoring: Collect and track borrower insurance policies
Regulatory Compliance: Monitor requirements tied to ARPA, DED, City of Omaha, and other funding sources
Problem Loan Management: Track cures, repayment plans, and escalating risks to leadership
Portfolio Reporting: Produce risk tables, delinquency summaries, and pipeline reports
Funder Reporting: Support monthly and quarterly reporting requirements
Audit Support: Compile loan schedules and documentation for audits
Data Integrity: Ensure consistency and reliability of portfolio data
System Management: Maintain and optimize loan software and internal tracking tools
Process Improvement: Develop and refine systems for servicing, compliance tracking, and reporting
Financial Analysis: Assist with financial modeling and deal analysis
Credit Support: Contribute to credit memos and underwriting materials
Pipeline Coordination: Support deal tracking and transition from underwriting to servicing