Loan Officer

Fitzsimons Credit Union•Aurora, CO
•$21 - $24

About The Position

Fitzsimons is hiring a Loan Officer, also referred to as Financial Consultant I. The role helps credit union members with loans, accounts, and financial solutions by building relationships and providing personalized guidance. The Loan Officer serves members in person, by phone, and digitally, supporting them from loan application through funding and helping them make informed financial decisions. The position also involves account services, product recommendations, assistance with digital banking tools, and compliance with policies and regulations. Employment is contingent upon a background check and bondability.

Requirements

  • Positive attitude and passion for helping others succeed financially.
  • Strong communication skills and ability to connect with people from diverse backgrounds.
  • Problem-solving skills and a solutions-focused mindset.
  • Attention to detail and ability to manage multiple priorities.
  • Employment is contingent upon a background check and bondability.

Nice To Haves

  • Spanish-speaking skills.
  • Previous lending or financial services experience.

Responsibilities

  • Provide friendly, personalized service to members in person, over the phone, and digitally, with a focus on building trust.
  • Assist members with consumer loans, home equity products, credit cards, and other loan solutions from application through funding.
  • Open new accounts, update existing accounts, and ensure accuracy in member transactions.
  • Identify members' needs and recommend suitable credit union products, referring them to specialists when appropriate.
  • Educate members about their options so they can make informed financial decisions.
  • Help members navigate online banking and other self-service tools.
  • Follow policies, procedures, and regulations while protecting member information.

Benefits

  • Tuition reimbursement and educational assistance.
  • Internal development opportunities.
  • Health Savings Account (HSA) with an employer contribution.
  • Wellness programs.
  • Paid time off benefits.
  • 401(k) plan with a 5% employer match.
  • Employee loan discounts.
  • Employer-paid long-term disability and life insurance.
  • Paid parental leave.
  • Three hours of paid volunteer leave each month.
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