Loan Officer - Springfield, MO

Veterans United • Springfield, MO

1d • Onsite

About The Position

Being a Loan Officer at First Residential is unlike any other role. Think of it as combining the best of sales, customer service, and financial expertise. You'll play a crucial role in helping borrowers navigate one of the biggest financial decisions of their lives: buying a home. This isn't just a desk job. It's a high energy, high impact position where your determination and hustle directly influence your success. Our marketing team works hard to bring in fresh leads, so most of the people you call have already expressed interest. Your job is to build trust, understand their financial goals, and guide them to the loan solution that's right for them. The schedule offers flexibility, but success comes from consistently putting in the effort to meet and exceed your goals. Most of the work happens in the office, where collaboration, coaching, and healthy competition create an environment that helps everyone succeed. It's challenging work, but helping someone achieve homeownership makes it incredibly rewarding. You'll spend much of your day communicating with borrowers by phone, email, and other communication tools. Business calls may be recorded and reviewed using AI-assisted technology to support coaching, quality assurance, compliance, training, and performance evaluation. These technologies may collect, store, and use voiceprints as part of that process.

Requirements

• Experience managing a sales pipeline, building relationships, and delivering results.
• Self-motivated
• Embrace feedback
• Push yourself to improve
• Motivated by the opportunity to earn more through performance
• Demonstrate grit and resilience when navigating challenges
• Thrive in a fast paced, goal-oriented environment
• Confident picking up the phone, building relationships, and turning opportunities into results
• Adapt quickly to change and enjoy solving problems in creative and practical ways
• Highly organized and know how to manage your time and prioritize competing demands
• Motivated by results, welcome coaching, and have a strong desire to continuously learn and improve
• Communicate effectively, both verbally and in writing
• Provide exceptional service to borrowers and teammates
• Thrive in collaborative environments
• Maintain a positive attitude under pressure
• Lead with honesty, transparency, and integrity
• Become NMLS licensed (company will help obtain license)

Nice To Haves

• Specific degree
• Mortgage background

Responsibilities

• Connect with qualified leads, build trust, and show borrowers why First Residential is the right lending partner.
• Review financial information and guide borrowers to the loan solution that best fits their needs.
• Manage loan applications and documentation, keeping each file moving efficiently from application through closing.
• Walk borrowers through every step of the mortgage process while structuring loan options, rates, and fees that best meet their goals.
• Contribute to a collaborative team environment by supporting teammates and sharing in each other's success.

Benefits

• Base plus commission role
• Uncapped earning potential
• Support, expertise, and stability of one of the nation's most recognized mortgage lenders
• Flexibility in schedule
• Coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed