Loan Officer Supervisor

The Cavco Family of Companies•Plano, TX

3d•Onsite

About The Position

CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Loan Officer Supervisor to help grow our Loan Production Team. As a Loan Officer Supervisor, you will be responsible for managing a team of Loan Originators and providing loan origination services to customers of retailers and other partners. The ideal candidate will have excellent customer service, interpersonal and leadership skills.

Requirements

Excellent written, verbal and interpersonal communication skills
Strong organizational and time management skills, with the ability to multi-task
Ability to identify and resolve problems in a timely manner
Proven leadership skills
Effective decision-making, customer service and problem-solving skills
Self-motivated with the ability to work independently
Strong attention to detail and accuracy
Ability to work effectively in a team environment
Bachelor's degree required, in Marketing, Finance, Accounting, or Business
3+ years of Loan Officer experience -or- An equivalent combination of experience, education, and demonstrated performance
Working knowledge of Microsoft Office and financial calculator
Applicants must be authorized to work for ANY employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Local candidates only - relocation not available.

Responsibilities

Manage a team of Loan Officers and assist in driving growth of their pipelines
Develop and train loan officers, processors, and loan officer trainees
Manage and expand relationships with retailers and other partners assigned to your team
Ensure Loan Officers maintain the highest level of service possible for assigned retailers and customers
Ensure team provides unparalleled service, ensuring needs are met in a timely and accurate manner
Exceptional at guiding borrowers through the loan process, from application to closing
Expert in communicating loan approval to retailer and customer, selling benefits of our program to win loan
Present and explain different loan options to borrowers and retailers
Assist department managers in implementing operational and strategic initiatives
Identify operational improvement opportunities and recommend solutions to management
Manage Loan Officers pipeline, providing coverage as needed for vacation, sick or separation
Effectively communicate the loan approval or denial reasons to appropriate party as needed
Work with internal staff to provide alternatives to turn denials into approvals
Reviews conditions submitted on approved loans, clears conditions when appropriate and submits to Credit Analyst for review and approval
Ensure teams’ loans adhere to investor guidelines
Ability to adjust work and thought process to accommodate multiple investor guidelines
Audit departments’ activities to ensure meets objectives and guidelines
Employ a strong sense of urgency and ownership
Demonstrate a professional work ethic in all facets of completing work duties
Recognized leader among loan originators, underwriters and loan officer trainees
Consistently meets and exceeds individual, team and department objectives
Perform other duties and special projects as assigned