Loan Officer Assistant

Fairway Independent Mortgage Corporation • Andover, MA

6d • $65,000 - $75,000 • Remote

About The Position

We are seeking a "sales-minded" Shared Loan Officer Assistant (LOA) to bridge the gap between sales generation and operational excellence. In this role, you will manage active pipelines and handle file integrity for up to three high-producing Loan Officers. By filling critical operational gaps, you allow our sales team to focus on generating new business, while you act as a trusted, direct interface for new leads and customers.

Requirements

• Proven background as an LOA, processor, or similar role within the mortgage space.
• A unique blend of a "sales-minded" personality with a rigid, detail-oriented operational skillset.
• Already licensed, or highly motivated and willing to obtain your mortgage loan originator license quickly.
• Availability to occasionally assist clients or support the pipeline outside of standard business hours, including evenings or weekends, as business flow requires.
• High organizational skills to juggle competing priorities across 2 to 3 different Loan Officers.

Responsibilities

• Interface directly with new leads and customers, providing an exceptional, sales-minded onboarding experience.
• Provide seamless "out of office" and PTO coverage for your assigned LOs as needed to keep business moving.
• Help drive sales generation through marketing support, networking assistance, and lead generation activities as directed by the LO.
• Assist with prospect file work, including full application reviews, loan file structuring, product identification/research, and scenario planning using corporate/branch resources.
• Request and review client documentation.
• Responsible for complex income calculations and file structure integrity.
• Clean and "scrub" files, obtain outstanding documentation, and submit complete, accurate loan packages to the Processing team following NNE standard procedures.
• Initiate and assist with some or all third-party order requests for active files.
• Oversee files currently with the Processing and Closing teams to ensure everything moves smoothly to close according to strict branch standards.
• Proactively manage the LOs' active pipelines and conduct regular, formal pipeline review meetings with your paired LOs.
• Assist with rate locks, rate negotiations, pricing, and concessions (must be licensed or fully willing to obtain licensing immediately upon hire).
• Complete and submit OSW forms to NNE Ops.
• Attend and actively participate in NNEOps trainings and meetings.

Benefits

• Starting Base Salary: $48,000 – $50,000.
• Additional incentive payout: typically structured as basis points (BPS) or a per-file bonus—paid directly based on LO production.
• Total Expected Compensation: $65,000 – $75,000+ in your first year.
• Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed