Loan Officer Assistant

Mortgage Investors Group•Knoxville, TN

4d•Onsite

About The Position

Responsible for managing communications and providing administrative support to Loan Officers (and Branch Manager as necessary) in a fast-paced environment. After 6 months, performance will be reviewed to explore the opportunity for a mentoring position to learn the origination side of the business.

Requirements

High School diploma or equivalent required
Must be willing to take classes and testing to qualify for Federal / State Loan Officer License within first 6 months of employment
Proficiency in Microsoft Office (particularly Excel & Word) and all Windows applications and the ability to learn and work with various Mortgage computerized applications
Excellent interpersonal, oral and written communication skills (including spelling/grammar skills), strong organizational skills, follow-up skills, problem-solving and analytical skills
Must be detail, task and goal oriented
Ability to relate and communicate in a professional, personable manner with all levels of management, internal and external contacts
Ability to prioritize and perform constantly changing multiple tasks in a very fast paced team environment
Excellent work ethic with the ability to work independently with little or no supervision, self-discipline, self-motivation and self-reliance a plus
Excellent attendance history
1-2 years administrative support experience

Nice To Haves

College degree preferred
1 year Mortgage Industry experience preferred

Responsibilities

Develop all LO correspondence, including but not limited to: Manage birthday card database, Contact FSBO’s with mailings to contact, Develop all Flyers (i.e. listing and marketing), Order postcards for all appraisals, Mail intro letters to all pre-quals, Mail thank you letters to all realtors for referrals, Manage monthly or quarterly newsletter for Los (including set up, mailings, and issuing deadlines for material), Distribute Loan Status reports weekly to realtors, Email weekly rate sheet to realtor database, Call online applicants to obtain all info not provided, Call to report weekly loan status to customers, Follow up with previous pre-quals to maintain contact with customers who have not closed, Thank you letters for business for newly closed clients, Update and maintain closed loan database monthly
Attend weekly team meeting and bi-weekly LO meetings
Lock in loans while LO’s are in field
Order appraisal and title and stack files in submission order on all new files before handing to processor (LO to review before hand off to processor)
Manage mortgage returns and top of minds
Track UTCs, closings, and lock expirations to meet deadlines
Running Credit Reports
Taking loan applications/Prequals
Inputting loan data from start to finish into E3
Running loans through various systems
Loan file submission to underwriting
Other duties as assigned