Loan Officer Assistant
About The Position
The Sharla Ellis Dream Team at Fairway Home Mortgage is looking for a positive, organized, and people-focused team player who wants to build a long-term career in the mortgage industry. This role supports one of Utah’s top-producing teams and offers mentorship, on-the-job training, career pathways, and meaningful client impact every day. Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction. Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.
Requirements
- 1+ years mortgage experience preferred (LOA, mortgage assistant, transaction coordinator or similar) — though, we will train the right person who brings reliability, professionalism, and a strong work ethic.
- Strong attention to detail and follow-through
- Clear, professional written and verbal communication
- Comfort working with technology, email, and digital files
- Ability to manage tasks and stay organized in a fast-moving environment
- Positive attitude, coachability, and a desire to learn
- A work history that demonstrates commitment, reliability, and growth
- NMLS License is not required to apply — but will be a requirement for the role, Fairway will sponsor.
Nice To Haves
- Customer service, real estate, finance, or administrative experience is a bonus, not a requirement.
Responsibilities
- Prepare client-facing communication and help gather documentation for prequalification
- Assist borrowers through the application process and help coordinate next steps
- Track loan-related items and ensure files stay organized and on schedule
- Maintain accurate notes, checklists, and follow-up tasks
- Support team operations during meetings, events, and high-volume periods
- Provide administrative and customer service support to ensure an outstanding experience
Benefits
- Mentorship
- On-the-job training
- Career pathways
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
