Loan Officer Assistant

UNION HOME MORTGAGE CORP•Indianapolis, IN

21h•Onsite

About The Position

This role is responsible for managing communications, taking and disclosing applications on behalf of managing loan officers, and supporting the team with communication via operations staff to facilitate the loan from contract to close. The position involves providing support and guidance to customers throughout the loan process and managing the pipeline with World Class service for all parties in the transaction. Union Home Mortgage (UHM) is committed to improving inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. UHM values diversity, educates on equity, and creates inclusive partner opportunities.

Requirements

3+ years experience as a Loan Officer Assistant
Be structured, detailed and accurate in his/her approach to tasks
Knowledge of the Encompass LOS and MS office suite
Ability to identify and resolve client issues with good judgment.
Have a desire to work in an energetic and high paced environment
Skilled at Multi-tasking and staying organized with proper time management

Nice To Haves

Loan Processor experience a plus

Responsibilities

Provide WoW service Contract to Close
Manage the Pipeline
Document review/Updates
Works with operations partners in all aspects of the loan process to the closing.
Coordinates with realtors and title company to arrange the closing
Communicates with agents to deliver Tuesday Updates verbal and written
Maintains regular contact with Managing Loan Officer on status of all active files
Organizes and submits final loan file to MS within 24 hrs. of receipt.
Complete VOR, VOE and tax transcripts as needed
Order title, appraisal on files
Work with client & processor to facilitate gathering n submission of all conditions
Pipeline management with processor and team weekly meetings
Pre Close checklist with client 48 hours prior to closing
Attend weekly huddle with LOA Team leader
Attend all Sales Huddles