Loan Officer Assistant/Processor

UNION HOME MORTGAGE • Eau Claire, WI

2d • Onsite

About The Position

This role is responsible for managing communications, taking and disclosing applications on behalf of managing loan officers, and supporting the team with communication via operations staff to facilitate the loan from contract to close. The position involves providing support and guidance to customers throughout the loan process and managing the pipeline with a focus on World Class service. Union Home Mortgage (UHM) is committed to improving inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner can grow and excel, valuing diversity, educating on equity, and creating inclusive partner opportunities.

Requirements

• 3+ years experience as a Loan Officer Assistant
• Knowledge of the Encompass LOS and MS office suite
• Knowledge of agency guidelines on FHA/VA/USDA/CONV/HFA
• Knowledge of RESPA and disclosure requirements
• Ability to identify and resolve client issues with good judgment.
• Have a desire to work in an energetic and high paced environment
• Skilled at Multi-tasking and staying organized with proper time management

Nice To Haves

• Loan Processor experience preferred

Responsibilities

• Provide WoW service Contract to Close
• Manage the Pipeline
• Document review/Updates
• Works with operations partners in all aspects of the loan process to the closing.
• Coordinates with realtors and title company to arrange the closing
• Communicates with agents to deliver Tuesday Updates verbal and written
• Maintains regular contact with Managing Loan Officer on status of all active files
• Organizes and submits final loan file to MS within 24 hrs. of receipt.
• Complete VOR, VOE and tax transcripts as needed
• Order title, appraisal on files
• Work with client & processor to facilitate gathering n submission of all conditions
• Pipeline management with processor and team weekly meetings
• Pre Close checklist with client 48 hours prior to closing
• Attend weekly huddle with LOA Team leader
• Attend all Sales Huddles

Benefits

• improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel
• value diversity
• educate on equity
• create inclusive partner opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees