Loan Maintenance Clerk I

Renasant Bank • Tupelo, MS

11d • Onsite

About The Position

The Loan Maintenance Clerk I will perform maintenance on loans including general maintenance, ordering coupons, posting payments, special payments, and payoffs. This is an entry level position to a minimum of one year loan servicing experience.

Requirements

• High school diploma or equivalent required
• In-depth knowledge of FIS/IBS loan system
• Good knowledge of credit terminology
• Strong data entry skills
• Ability to use a 10-key calculator with speed and accuracy
• Ability to operate office equipment such as copier, fax, and other basic office equipment
• Basic computer skills to include Word and Excel
• Good communication skills in order to provide adequate customer service and support for branch personnel
• Good organizational skills

Nice To Haves

• Previous loan servicing experience

Responsibilities

• Post special payments, mail-in payments, payoffs, and payment extensions
• Perform maintenance on loans, including general maintenance, ordering coupons, posting rejects, auto-draft/ACH set-up, and due date changes
• Research issues/errors
• Perform rate changes as needed
• Make name and address changes as request by customers or branch personnel
• Prepare past due notices, loan statements, collection letters, and other notices for outgoing mail
• Assist the balancing clerk with research on items not cleared
• Perform other related duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED