Loan Officer I

THE FARMERS BANK OF WILLARDSSalisbury, MD
$53,276 - $60,250Onsite

About The Position

The Loan Officer I is responsible for developing and maintaining customer relationships while originating, processing, and managing consumer loans and basic commercial lending opportunities. This position serves as an entry-level lending role focused on building a quality loan portfolio, providing exceptional customer service, and developing credit analysis and business development skills under the guidance of senior lending staff. The Loan Officer I will learn all aspects of the lending process while ensuring compliance with bank policies, procedures, and regulatory requirements.

Requirements

  • High School Diploma or equivalent required
  • Strong customer service orientation
  • Effective communication and interpersonal skills
  • Developing financial and analytical skills
  • Relationship-building ability
  • Initiative and willingness to learn
  • Strong organizational and time management skills
  • Attention to detail
  • Professionalism and integrity
  • Ability to work collaboratively with internal departments

Nice To Haves

  • Associate's or Bachelor's degree in Business, Finance, Accounting, or related field preferred
  • One to three years of banking or financial services experience preferred
  • Consumer lending or customer service experience preferred
  • Formal credit training is a plus, but not required

Responsibilities

  • Develop new lending opportunities through referrals, networking, branch partnerships, and community involvement.
  • Build and maintain relationships with new and existing customers.
  • Cross-sell appropriate bank products and services to strengthen customer relationships.
  • Participate in community events and represent the bank in a professional manner.
  • Work toward achieving individual lending and relationship growth goals established by management.
  • Serve as the primary point of contact for consumer borrowers and smaller commercial customers throughout the lending process.
  • Meet with prospective borrowers to identify financing needs and recommend appropriate loan products.
  • Provide timely communication and outstanding customer service throughout the loan lifecycle.
  • Develop trusted relationships that encourage repeat business and referrals.
  • Collect, review, and analyze borrower financial information, including credit reports, tax returns, and financial statements.
  • Analyze loan requests within assigned lending authority.
  • Prepare complete loan presentations for requests requiring additional approval.
  • Work closely with senior loan officers and credit administration to strengthen underwriting skills.
  • Prepare adverse action and denial notices accurately and within regulatory timeframes.
  • Assist in structuring loan requests that balance customer needs with sound lending practices.
  • Review loan documentation for completeness and accuracy.
  • Coordinate with Loan Processing and other internal departments to facilitate timely closings.
  • Ensure loan files meet documentation and compliance standards.
  • Monitor assigned loan relationships for payment performance and risk.
  • Assist with collection efforts and delinquency management when needed.
  • Perform construction inspections when assigned.
  • Maintain regular customer contact to identify additional banking opportunities.
  • Follow all bank policies, lending procedures, and applicable federal and state regulations.
  • Complete all required compliance and professional development training.
  • Attend loan committee meetings, lending meetings, and internal training sessions as assigned.
  • Continue developing lending, underwriting, and relationship management skills.

Benefits

  • Comprehensive benefits package including health insurance, retirement plans, bonuses, and paid time off.
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