Loan Insurance Escrow Specialist - Charleston, SC or McKinney, TX

SouthState Bank•McKinney, TX

3d•Onsite

About The Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! This position requires an in-office presence on a weekly basis from either the Charleston, SC location or the McKinney, TX location.

Requirements

High School diploma required
A minimum of 2 years’ experience in an operations role is required.
Must be knowledgeable in all loan servicing functions including consumer, commercial and mortgage loans.
Knowledge of Federal and State regulatory items is required.
Proficiencies with Excel, Word, and other MS Office programs

Nice To Haves

Bachelor’s degree preferred.
Experience with FiServ systems software is preferred.

Responsibilities

Maintain continuous insurance coverage on Mortgage, Mobile Home, Commercial and Retail Loan Portfolio.
Process escrow insurance payments.
Track flood zone changes.
Update and maintain insurance information on core servicing system.
Monitor reports and verification of accurate insurance tracking with vendor.
Process force place insurance payments for insurance vendor.
Assist with special initiatives or projects and support other areas within Loan Operations as needed.
Ensure compliance with South State Code of Business Conduct and Ethics and other operating procedures and policies.
Monitor flood zone changes reported by vendor; ensures all real estate collateral located in a special flood hazard area maintains adequate flood insurance coverage.
Monitor insurance vendor reports for accurate insurance tracking.
Update flood determination data on core system.
Process vendor pay file to disburse insurance premium payments from escrow.
Process escrow insurance payments in timely manner to ensure continuous coverage.
Audit force place insurance billing for accurate placement, correct premium charges to loan and refunds credited back to loan.
Request insurance policies from Insurance companies and/or agents and submit to insurance vendor.
Complete insurance vendor reports daily, weekly and monthly.
Work and complete insurance related Source tickets from vendors, customers, lenders, and other bank personnel.
Cross-train in areas within Loan Operations to provide support during changes in volume.
Assist with development and regular review of procedures to improve operational efficiencies and to ensure adherence to bank policies and regulatory guidelines.
Perform other related job duties and special projects as assigned.
Ensure compliance with the South State Bank Code of Business Conduct and Ethics, and other operating policies and procedures.
Complete compliance training, and adhere to all Federal and State regulatory requirements.