Loan Documentation and Process Senior Analyst

Citi • Tampa, FL

7d • $70,720 - $106,080

About The Position

The Loan Documentation and Process Senior Analyst is a seasoned professional role requiring in-depth disciplinary and industry knowledge. The role contributes to developing techniques and improving processes and workflows, and coordinates work that supports the objectives of the function and wider business. It evaluates moderately complex, variable issues by weighing alternatives and information from multiple sources, and requires analytical, communication, and diplomacy skills. The position may take formal or informal leadership roles, coach and train new team members, and influence decisions through advice and services. The individual is expected to be accountable, ethical, results-oriented, trustworthy, and credible.

The role manages the preparation and review of loan documentation and supports activities across the loan process. It independently processes and closes loans in a complex loan operations environment, resolves most loan-related problems, and may lead and guide a small team. The analyst applies judgment and analysis to reporting, recommendations, process improvement, risk reduction, and the implementation of projects, products, services, and upgraded platforms. The position interacts with external customers and coordinates with other teams and areas. The employee must manage risk and comply with applicable laws, rules, regulations, policies, and control requirements, escalating and reporting issues transparently.

Requirements

• 5–8 years of experience.
• Reasonable knowledge of business processes, systems, and tools used in the loan process.
• Understanding of loan processes, procedures, products, and services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Ability to identify, mitigate, manage, resolve, and escalate risks and issues.
• Awareness of risk types, policies, control measures, and processes.
• Ability to comply with applicable laws, rules, and regulations and adhere to policies.
• Bachelor’s/University degree or equivalent experience.

Responsibilities

• Manage the preparation and review of loan documentation and support tasks related to the loan process.
• Independently process and close loans in a complex loan operations environment.
• Apply knowledge of industry and business standards and practices for loan documentation processes.
• Use professional judgment, analytical thinking, and data analysis tools and methodologies to recommend process improvements to senior management.
• Lead and provide guidance to a small team.
• Resolve most loan-related problems independently and use judgment to address complex issues.
• Interpret data, prepare reports, and present findings and recommendations to management based on trends and facts.
• Design and analyze complex reports related to loan documentation processes to meet management requirements and support control activities.
• Participate in and support assigned projects, applying project management skills to initiatives.
• Interpret data and recommend launches of new products or services and upgrades to platforms that support loan documentation and processing functions.
• Identify policy gaps and formulate policies to streamline related work processes.
• Minimize bank risk by understanding procedural requirements, reducing errors, and adhering to audit and control policies.
• Manage, escalate, and resolve requests, inquiries, issues, and errors related to loan documentation in a timely manner.
• Coordinate with other teams and areas to accomplish sub-unit and Operations group objectives.
• Provide informal guidance and on-the-job training to new team members.
• Interact directly with external customers to communicate or explain information.
• Assess risk in business decisions, drive compliance with applicable laws, rules, and regulations, adhere to policy, exercise sound ethical judgment, and safeguard the firm's reputation, clients, and assets.
• Escalate, manage, and report control issues transparently; supervise others' activities and promote accountability.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life insurance
• Accident insurance
• Disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Discretionary and formulaic incentive and retention awards may be available to eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior