Loan Closing Associate - Commercial Bank

Capital One • Plano, TX

1d • Hybrid

About The Position

Capital One Commercial Client Operations is hiring a Loan Closing Associate to support its growing Commercial Loan Operations Closing Team. The team handles loans involving unique or niche industries that may require special handling and industry knowledge. The role supports loan closing and funding across Middle Market and Municipal Banking, including new loans, modifications, and extensions. It also involves interpreting credit agreements, analyzing loan and fee accruals and calculations, performing reconciliations and remediation, and serving as the primary contact and decision maker for all aspects of deal closing.

The position requires learning quickly, adapting to change, communicating complex concepts clearly and concisely, and working collaboratively with stakeholders. The role is virtually home-based, with the requirement to live within approximately 50 miles of a Capital One hub in Plano, Texas; Richmond, Virginia; or Charlotte, North Carolina, and to be comfortable reporting in person when required with at least 24 hours’ notice. A secure, private home office and qualifying cable or fiber internet connection are required; cellular hotspots and satellite internet are not permitted.

The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One also offers health, financial, and other benefits, with eligibility varying by employment status and other factors.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 1 year of Loan Closing or Loan Servicing experience in Commercial or Business Banking.
• Excellent verbal and written communication skills, including the ability to explain complex concepts and issues concisely.
• Ability to learn quickly and adapt to change.
• Ability to work collaboratively with stakeholders.
• Live within approximately 50 miles of a Capital One hub in Plano, TX; Richmond, VA; or Charlotte, NC, and be comfortable coming in person when required with at least 24 hours’ notice.
• Maintain a secure home office free from background noise and distractions, with a private password-protected network and a reliable private internet connection provided by cable or fiber. Cellular hotspots and satellite service are not permitted.
• Meet the stated home internet performance requirement of at least 5 Mbps download speed on VPN; 10 Mbps or higher is preferred.
• Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position.

Nice To Haves

• Bachelor’s degree or military experience.
• 2+ years of Commercial Loan Closing or Commercial Loan Servicing experience.
• 2+ years of Loan Syndication experience as an agent or participant.
• 1+ years of experience with ACBS.

Responsibilities

• Review complex loan documents and lead deal-closing calls with internal and external deal team members and counsel.
• Ensure legal documentation accurately reflects the intentions of the credit approval.
• Facilitate teamwork and continuity, pursue additional knowledge as needed, and engage productively with change and relevant stakeholders.
• Ensure transactions comply with the Bank’s loan policy and requirements specified by the credit approval.
• Work with Relationship Managers and Underwriters to understand transactions and obtain relevant documentation for timely closing.
• Coordinate pre-closing requirements with internal and external clients, including Underwriters, Relationship Managers, borrowers, and agent banks.
• Balance regulatory and policy requirements when making decisions and remain current on pending and proposed regulatory changes affecting compliance.
• Verify Know Your Customer (KYC) requirements are met before closing transactions.
• Resolve issues that may impede closing and involve a manager or internal counsel when appropriate.
• Complete post-closing steps to ensure downstream partners receive all necessary documentation.
• Monitor and clear loan exceptions, and respond to audit requests.
• Book and fund new loans and related activities in the loan accounting system.
• Perform process-quality reviews, including cash break analysis and comprehensive testing of system enhancements.
• Develop, design, and follow inter-departmental controls and risk-reduction processes.
• Prepare and submit periodic departmental, team, and metric reports.
• Maintain accuracy and customer satisfaction as the singular priority.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and other factors.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED