Loan Closing Associate - Commercial Bank
About The Position
Capital One Commercial Client Operations is hiring a Loan Closing Associate to support its Commercial Loan Operations Closing Team, which handles loans for specialized or niche industries requiring particular knowledge and attention. The role focuses on closing and funding loans across Middle Market and Municipal Banking, including new loans, modifications, and extensions. It includes interpreting credit agreements, handling loan and fee accrual calculations, and performing ongoing or ad hoc reconciliation and remediation. The Associate serves as the primary contact and decision maker for deal-closing matters. The position requires learning quickly, adapting to change, communicating complex concepts clearly, and collaborating with internal and external stakeholders to facilitate closings and change management. The role is virtual from home, with candidates required to live approximately within 50 miles of a Capital One hub in Plano, Texas; Richmond, Virginia; or Charlotte, North Carolina, and to be available to come in person when required with at least 24 hours’ notice. The home work environment must meet Capital One’s stated security and internet requirements, including a quiet, private, secure workspace and a password-protected private network. Cable or fiber internet is required; cellular hotspots and satellite service are not accepted. VPN download speeds must be at least 5 Mbps, with 10 Mbps or more preferred. The role is eligible for performance-based incentive compensation. Capital One also offers health, financial, and other benefits, with eligibility varying by employment status and management level.
Requirements
- High school diploma, GED, or equivalent certification.
- At least 1 year of Loan Closing or Loan Servicing experience in Commercial or Business Banking.
- Live approximately within 50 miles of a hub location in Plano, TX; Richmond, VA; or Charlotte, NC, and be comfortable reporting in person when required with no less than 24 hours’ notice.
- Meet the stated work-from-home technology requirements, including a secure, quiet home office; a private, password-protected network; cable or fiber internet; and at least 5 Mbps download speed on VPN.
- Strong verbal and written communication skills, ability to convey complex concepts concisely, adaptability, and ability to work collaboratively with stakeholders.
Nice To Haves
- Bachelor’s degree or military experience.
- 2 or more years of Commercial Loan Closing or Commercial Loan Servicing experience.
- 2 or more years of Loan Syndication experience as an agent or participant.
- At least 1 year of experience with ACBS.
Responsibilities
- Review complex loan documents and lead deal-closing calls with internal and external deal team members and counsel.
- Ensure legal documentation accurately reflects the intentions of the credit approval.
- Facilitate teamwork and continuity.
- Maintain role-related knowledge and pursue additional knowledge when needed.
- Accept change positively and engage productively with the team and stakeholders.
- Ensure transactions comply with the Bank’s loan policy and requirements designated by the credit approval.
- Work with the Relationship Manager and Underwriter to understand transactions and obtain relevant documentation for timely closings.
- Coordinate pre-closing requirements with internal and external clients, including Underwriters, Relationship Managers, borrowers, and agent banks.
- Balance regulatory and policy requirements when making decisions.
- Stay current on pending and proposed regulatory changes affecting compliance.
- Ensure Know Your Customer (KYC) requirements are met before transactions close.
- Resolve issues that may impede closing and involve the manager and internal counsel when appropriate.
- Complete post-closing steps to ensure downstream partners receive necessary documentation.
- Monitor and clear loan exceptions and respond to audit requests.
- Book and fund new loans and related activities in the loan accounting system.
- Perform process quality reviews, including cash break analysis and comprehensive testing of system enhancements.
- Develop, design, and follow interdepartmental controls and risk-reducing processes.
- Prepare and submit periodic departmental, team, and metric reports.
- Prioritize accuracy and customer satisfaction.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
- Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
