Load Management Solutions Leader - West Region

Eaton Corporation • Reno, NV

6d • $97,000 - $143,000 • Remote

About The Position

Eaton’s Electrical Engineering Services & Solutions (EESS) division is seeking a Load Management Solutions Leader to champion its Smart Grid portfolio within the Utility Digital Solutions (UDS) organization. This highly visible leadership role combines strategic planning with hands-on customer engagement, helping utilities modernize the grid, improve reliability, and advance digital transformation. The role serves as a trusted advisor to Public Power organizations, including municipalities and cooperatives, and Investor-Owned Utilities (IOUs), working with utility leaders and Eaton teams to identify challenges and deliver Smart Grid solutions that create business value.

This is a remote position for candidates residing in New Mexico, Idaho, Arizona, Colorado, Nevada, or Utah. Approximately 50% travel throughout the Western region is required. The position supports major utility customers as a lead load management consultant, advises on Demand Response goals and communications networks, analyzes network health, supports system performance and service-level commitments, and acts as a technical escalation point within UDS before Engineering involvement. It also coordinates with deployment project managers and manages relevant industry and third-party relationships.

The expected annual salary range is $97,000–$143,000. The listed range is a general guideline; compensation depends on skills, experience, qualifications, market factors, and business considerations. No relocation is offered. Eaton will not provide employment immigration sponsorship or support for this position. The application window is anticipated to close October 28, 2026.

Requirements

• Bachelor’s degree from an accredited institution.
• At least 5 years of experience in engineering, product marketing, operations, or product sales in the electrical industry.
• Reside in New Mexico, Idaho, Arizona, Colorado, Nevada, or Utah; active-duty military service member candidates are exempt from this geographic limitation.
• Ability to work outdoors and safely lift up to 35 pounds.
• Ability to drive extended distances as business requires.
• Ability to travel approximately 50% throughout the Western region.
• Strong leadership and customer relationship skills, with a record of successful customer outcomes.
• Strategic thinking, analytical, problem-solving, and business modeling skills, including ability to use data to drive decisions.
• Ability to thrive in a complex utility environment.
• Excellent communication and interpersonal skills, including ability to influence and persuade.
• Teamwork, time management, customer service, and multitasking skills in an interrupt-based environment.

Nice To Haves

• Electrical Engineering or a similar engineering background.
• Specific experience with electrical utility equipment and practices, particularly Load Management.
• Experience with radio frequency and cellular communications systems.
• Experience with communications hardware, firmware, and enterprise software systems.
• Business experience in the utility industry, particularly Demand Response, Demand Management, and/or Advanced Metering Infrastructure (AMI) programs and products.
• Hands-on technical experience with utility systems, including Grid Automation, AMI, and Demand Response software and/or hardware.
• Strong understanding of controls development processes, communication protocols, cybersecurity requirements, software and solutions, and agile program management processes.
• Curiosity, an entrepreneurial spirit, and drive to experiment and explore innovative possibilities.

Responsibilities

• Help assigned customers make decisions about system use to achieve expected value and Demand Response goals.
• Support the region’s largest utility customers as a lead load management consultant.
• Provide customer feedback to Product Development and collaborate as a subject-matter expert with Sales, Marketing, Engineering, and Services.
• Advise customers on communications network rollout and maintenance, including continuous improvement of RF Mesh infrastructure, gateways, relays, and meters.
• Analyze network health and implement optimization strategies that may affect Demand Response systems.
• Advise and support local-to-regional on-the-ground activity for assigned utility customers when needed to restore or maintain system performance to SLA levels.
• Track regional customer issues and risks and escalate them within Eaton for corrective action to protect system health and customer relationships.
• Serve as the highest level of technical escalation for Load Management technical problems within UDS before Engineering becomes involved.
• Coordinate with project managers at the program level for regional deployment projects.
• Own industry and third-party relationships that affect or directly serve key regional customers for the product line.
• Help ensure Eaton Support, Engineering, and Operations teams take the actions needed to meet customer SLAs.

Benefits

• Health and welfare benefits.
• Retirement benefits.
• Programs providing paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior