LOA Administrator
About The Position
We are looking for a detail-oriented and service-driven Leave of Absence Administrator (LOA) to support and enhance the administration of our health and welfare benefit programs. This role plays a critical part in ensuring employees and retirees receive accurate, timely support while maximizing the performance of our third-party vendors. You will serve as a key point of contact for benefits-related inquiries, manage leave of absence processes, and help drive continuous improvement in how our programs are delivered. This position requires strong collaboration, problem-solving, and a focus on delivering high-quality employee experiences. This is a hybrid opportunity based in Houston, TX.
Requirements
- 1–3 years of experience in benefits administration, leave of absence, or HR operations
- Working knowledge of health and welfare benefits and FMLA regulations
- Experience working with HRIS systems and benefits data reporting
- Strong problem-solving and analytical skills
- Excellent communication and customer service orientation
- Ability to manage confidential information with discretion
- Strong organizational skills with the ability to manage multiple priorities
Nice To Haves
- Bachelor’s degree in Human Resources, Business Administration, or a related field
Responsibilities
- Assist with the administration of health and welfare benefits, including medical, dental, vision, life, disability, FMLA, wellness programs, legal plans, EAP, and retiree medical
- Respond to employee and retiree inquiries related to benefits and Workers’ Compensation, redirecting to appropriate vendors as needed
- Investigate and resolve complex issues that third-party vendors are unable to resolve independently
- Maintain accurate benefits data and reporting within the HRIS system
- Plan, coordinate, and facilitate activities and events related to health and welfare programs
- Maintain and update all benefits-related resource documents and communications
- Support leave of absence administration, including FMLA and disability processes
- Partner with vendors to ensure service level expectations are met and continuously improved
- Identify opportunities to enhance processes and improve the employee experience
- Ensure compliance with applicable policies, regulations, and company standards
Benefits
- medical/dental/vision/life
- 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
