LMS Technical Support Specialist
Ladgov Corporation•Portsmouth, VA
About The Position
The LMS Technical Support Specialist will maintain reliable student and instructor access to the online learning environment and resolve technology problems that could interfere with instruction. Full-time technical support should be available throughout active academic sessions. Coverage must support students and instructors during online instructional periods, including evening classes.
Requirements
- Must have experience supporting Learning Management Systems or online learning platforms.
- Must be capable of troubleshooting account, access, and course-delivery issues.
- Must understand online course and user-account administration.
- Must comply with applicable information-security and privacy requirements.
Responsibilities
- Maintain student and instructor access to the LMS.
- Troubleshoot technical problems affecting online instruction.
- Verify courses and instructional materials are accessible before sessions begin.
- Track and escalate unresolved technical issues when necessary.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
