LMS Manager

MGM Resorts International • Home Office - US, NV, NV

2d • $68,200 - $90,900 • Onsite

About The Position

As a LMS Manager, you will lead and manage the end-to-end deployment of all programs, processes, and activities supporting the enterprise-wide Learning Management System (LMS), also known as Workday Learning. This role encompasses LMS configuration, evaluation, troubleshooting, and the provision of regular data analytics for learning and training offerings. You will have a focus on overseeing annual compliance, safety, and required training, while also managing programs related to guest service, new hire orientation, onboarding, diversity & inclusion education, project and ongoing support of stakeholders and college programs within the Workday Learning platform.

Requirements

• Must have at least a bachelor's degree in Human Resources, Education, Business or related field
• At least two (2) years of prior relevant experience in Learning Management Systems or HR Applications/HR Information Systems

Responsibilities

• Direct the daily work for the LMS team and LMS partner role.
• Oversee the performance and professional development of LMS partners, identifying their strengths and areas for improvement, and providing the necessary support and guidance to foster their growth.
• Serve as the primary point of contact for all property, regional, and corporate partners, acting as a direct liaison to address stakeholder needs and ensure effective communication across all levels of the organization.
• Serve as an LMS superuser, regularly monitoring SOPs, deliverables, and strategies supporting the execution of learning/training and data analytics.
• Manage the full score of LMS responsibilities for compliance and required training for MGM Resorts, including but not limited to legal, gaming, safety, and security.
• Manage configuration, deployment, troubleshooting, and reporting of all enterprise-wide compliance, safety, and required training.
• Leverage the LMS platform for learning delivery and measurement to enable dashboards for leaders to measure team member capabilities, compliance, and skills gaps to advance the overall operation and value of learning.
• Track statistics, metrics and ROI and create additional learning and performance metrics as required to qualify expense ratio to initiatives.
• Compile and evaluate data, reporting, and metrics for leadership review.
• Provide solutions and feedback on maintaining a high level of service through efficiencies on an annual basis.
• Collaborate with content stakeholders, property leaders, and the Center of Excellence to ensure the timely launch and reporting of training initiatives.
• Partner and consult with HCMS team, property, and corporate leaders to deliver appropriate learning and custom learning solutions.
• Support properties with individualized assignments related to required learning.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Health & Income Protection benefits (for eligible employees).
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager