LMS Administrator

Odyssey Systems Consulting Group, Ltd.•Wakefield, MA

3d•$75,000 - $90,000•Hybrid

About The Position

We are seeking a detail‑oriented and proactive Learning Management System (LMS) Administrator who embodies Odyssey’s core values of Commitment, Ambition, and Respect. This role oversees the daily operation, optimization, and stewardship of our LMS—playing a key role in scheduling and coordinating learning initiatives, defining LMS pathways, and organizing high‑quality learning content. The ideal candidate demonstrates Commitment through reliable system management and a dedication to enhancing the employee learning experience; Ambition through continuous improvement, technology‑driven problem‑solving, and innovative learning structure design; and Respect through clear communication, collaborative partnership, and user‑focused support. This position is central to ensuring accurate reporting, compliance visibility, and a seamless learning ecosystem across Odyssey.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
4-7 years of HR experience, with focus LMS administration, HRIS processing, and employee experience.
Strong knowledge of HR systems and learning platforms (UKG and iCIMS a plus)
Excellent organizational skills and high attention to detail
Strong communication and customer service skills
Excellent presentation and communication skills comfortable with all levels of employees and management
Proficiency in Microsoft Office Suite and reporting tools
Must be a US citizen

Nice To Haves

Experience supporting system implementations or migrations
Knowledge of data analytics and reporting tools
Experience in a fast-paced or multi-location environment
HR certification (e.g., SHRM-CP, PHR)

Responsibilities

Administer and maintain Learning Management System.
Upload, assign, and track all courses. Including compliance, onboarding, and development content.
Support course creation, updates, and user troubleshooting (access, course errors, navigation questions).
Schedule, track, and support training initiatives for Learning & Development programs.
Define LMS pathways and organize learning content by level, competencies, and role.
Support updates or creation of courses in partnership with content owners.
Develop and maintain LMS user guides for team members and managers.
Generate reporting on completions, overdue training, and compliance visibility for leaders.
Maintain accurate training records to support compliance and audit requirements.
Build and distribute dashboards, completion reports, and usage insights.
Support data integrity and record accuracy in partnership with HRIS.
Assist departments with understanding their compliance or training data.
Participate in process improvements, automation, and system clean‑up work for the LMS.
Ensure required onboarding content is properly assigned and available.
Support orientation workflows and integration between HRIS and the LMS.
Collaborate with functional content owners (Security, IT, HR, Finance, etc.) to deploy training and learning content.
Provide guidance to leaders on how to use Odyssey University for developmental and required learning.