LMS Associate

Zoetis•Charles City, IA

8d•Onsite

About The Position

Accountable for assisting in the administration of the Training Quality System. This is done to ensure the readiness of employees, maintain robust regulatory compliance of the training system and support the achievement of business objectives. Associate Administrator for the site’s Learning Management System (LMS). Ensures the LMS complies with Zoetis Quality standards and regulatory requirements. Administer and maintain the LMS platform, including user account management, course enrollment and permissions. Upload, organize and manage learning content under the guidance of the Training Team Lead Configure LMS settings and workflows within the system. Monitor LMS performance and troubleshoot technical issues to ensure system reliability and user satisfaction. Generate reports on user activity, course completion and learning outcomes. The LMS Admin role will support the QO Organization with other administrative duties when necessary. Train Team Leads to navigate the LMS. Provide instruction on how to access and use the LMS dashboard and reporting tools. Collaborate with trainers to support course development and deployment. Ensure proper documentation practices are in place and LMS updates are executed to track and maintain training requirements, learner history and qualifications. Serve as presenter for new employee orientation programs when needed. Work with Training Leads to ensure training requirements are added and tracked in the LMS to support and measure technical skill development. Work with other Zoetis groups to support other learning initiatives, as needed. Supports audit processes by providing learner completion reports upon request. Maintain accurate and organized filing of all training-related documentation to ensure easy retrieval and compliance with record keeping standards.

Requirements

Minimum of two years college education or equivalent experience.
Previous experience with the compliance requirements (Regulatory, GMP, GDP, GLP) and understanding of how those regulations apply to the business.
Skills promoting organization, teamwork, innovative thinking, attention to detail and quality.
Background in Training and/or a basic understanding of the business’s operations.
Computer experience with Outlook, Word, Excel, SAP, and eLearning tools (Articulate, Storyline).

Responsibilities

Assist in the administration of the Training Quality System.
Administer and maintain the LMS platform, including user account management, course enrollment and permissions.
Upload, organize and manage learning content.
Configure LMS settings and workflows.
Monitor LMS performance and troubleshoot technical issues.
Generate reports on user activity, course completion and learning outcomes.
Support the QO Organization with other administrative duties when necessary.
Train Team Leads to navigate the LMS.
Provide instruction on how to access and use the LMS dashboard and reporting tools.
Collaborate with trainers to support course development and deployment.
Ensure proper documentation practices are in place and LMS updates are executed to track and maintain training requirements, learner history and qualifications.
Serve as presenter for new employee orientation programs when needed.
Work with Training Leads to ensure training requirements are added and tracked in the LMS.
Work with other Zoetis groups to support other learning initiatives.
Support audit processes by providing learner completion reports upon request.
Maintain accurate and organized filing of all training-related documentation.