LMS Architect

Health Care District of Palm Beach County•West Palm Beach, FL

About The Position

The LMS Architect provides strategic leadership, governance, and technical oversight for the organization's enterprise learning management ecosystem. The position serves as the primary consultant on learning systems solutions, workforce development analytics, and learning process optimization, and oversees LMS administration and support functions. The role leads learning system architecture, integration strategy, data analytics, business process improvement, governance, and technology road mapping. It partners with stakeholders across the organization to identify business needs, translate requirements into scalable learning solutions, and ensure the learning ecosystem supports organizational goals, regulatory compliance, workforce capability development, and operational excellence. As the organization's learning systems expert and trusted advisor, the LMS Architect provides consultation on emerging technologies, learning analytics, artificial intelligence, skills management, competency frameworks, credentialing, and workforce development strategies. The role drives continuous improvement through data-informed decision-making and enterprise-wide learning system innovation.

Requirements

At least 5 years of experience in LMS administration, learning systems, talent development, or related fields.
At least 5 years of experience managing enterprise learning platforms.
4–6 years of experience serving as a business consultant, systems analyst, or solutions architect.
4–6 years of experience leading cross-functional projects involving technology implementation and process improvement.
4–6 years of experience developing executive-level reporting and analytics.
Bachelor's degree in Human Resources, Organizational Development, Instructional Design, Information Systems, Business Administration, Healthcare Administration, or a related field.
CSOD - Cornerstone Certified Admin required upon hire.

Nice To Haves

PMI - Certified Associate Project Mgmt preferred.

Responsibilities

Develop and maintain the strategic road map for the organization's learning system ecosystem.
Design and oversee the architecture, governance, and administration of the LMS and related learning tools and systems.
Evaluate, recommend, and implement learning applications, integrations, automation solutions, and digital learning tools.
Establish system governance standards, configuration management processes, and best practices.
Lead assessments and business case development for learning system investments.
Ensure learning solutions are scalable, secure, and aligned with organizational objectives.
Serve as the organization's primary learning system subject matter expert.
Consult with business leaders to assess workforce development needs and identify solutions.
Facilitate discovery sessions and needs assessments to understand learning, compliance, and performance challenges.
Translate business requirements into technical specifications and system solutions.
Provide recommendations on curriculum architecture, learning pathways, competency frameworks, and certification programs.
Advise leaders on learning metrics, workforce capability trends, and training effectiveness.
Serve as a strategic partner in enterprise initiatives involving learning, workforce development, and organizational change.
Oversee and govern LMS administration to support system reliability, performance, and user satisfaction.
Establish and maintain standards for curricula, certifications, competencies, transcripts, assignments, and learning records.
Oversee LMS configuration, security roles, workflows, and automation processes.
Manage vendor relationships and coordinate system upgrades, releases, testing, and enhancements.
Ensure compliance with organizational, regulatory, and accreditation requirements.
Assist in developing policies and procedures governing LMS use across the organization.
Develop enterprise reporting strategies and dashboards for executive leadership.
Analyze learner, compliance, competency, and performance data to identify trends and opportunities.
Generate insights regarding workforce readiness, engagement, certification status, and learning effectiveness.
Establish KPIs and success measures for organizational learning initiatives.
Conduct predictive and trend analyses to support workforce planning and strategic initiatives.
Present findings and recommendations to leaders and stakeholders.
Lead integrations between the LMS and enterprise systems, including HRIS, credentialing, EHR, talent management, onboarding, and workforce management platforms.
Collaborate with IT and vendors to design, test, and maintain integrations and automated workflows.
Ensure data accuracy, integrity, governance, and security across connected systems.
Develop processes to streamline reporting and reduce administrative burden.
Evaluate opportunities for automation and process improvement.
Ensure learning systems support healthcare regulatory requirements, including HIPAA, Joint Commission, AHCA, and applicable accreditation standards.
Partner with Compliance, Quality, and Clinical Education teams to maintain accurate audit documentation and training records.
Develop monitoring processes to proactively identify compliance risks.
Support regulatory audits and accreditation activities related to training and competency management.
Consult with instructional designers and subject matter experts on technology-enabled learning solutions.
Establish standards for SCORM, xAPI, mobile learning, microlearning, simulations, and emerging learning technologies.
Evaluate and recommend innovative approaches to learner engagement and measurement.
Support implementation and governance of AI-enabled learning technologies where appropriate.
Monitor industry trends and recommend improvements to the organization's learning ecosystem.
Lead complex learning system projects from requirements gathering through implementation and evaluation.
Develop project plans, timelines, stakeholder communication plans, and change management strategies.
Coordinate cross-functional teams and vendors to achieve project objectives.
Manage competing priorities while ensuring successful delivery of strategic initiatives.