LMO Community Relations Manager II - Greater Phoenix

Bank of America • Chandler, AZ

8d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for owning community relationships in addition to managing and executing the local market strategy in one or more markets across the Major market segment. Key responsibilities include supporting the Market Executive and local President in driving responsible growth through the leadership of the firms’ community investment strategy and employee engagement efforts. Job expectations include managing the local market community and employee engagement strategy while building community relationships to maximize Bank of America’s impact on social priorities in the market.

Requirements

• 5-10 years of experience within a highly matrix environment with superior project management background along with event management planning and project execution.
• Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables
• Excellent problem solving, conceptual thinking quantitative and analytical skills
• Requires superior cross-Line of Business coordination, communication and negotiation skills
• Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives.
• Strong interpersonal skills and ability to solicit input from others
• Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights
• Advanced computer skills – Advanced Excel and PowerPoint
• An ability to utilize communications skills and tools such as public speaking, newsletters, websites, and social media.
• Must be able to work in a team environment as well as independently
• Strategic mindset, strong program management skills, strong written and verbal communication skills.
• Ability to navigate and influence key internal and external stakeholders
• Must adhere to the Workplace Excellence policy for LMO.
• Must live in or near Phoenix, AZ
• Heavy travel, primarily, between the 4 Main Greater Phoenix area campuses.
• Adaptability
• Executive Presence
• External Resource Management
• Presentation Skills
• Relationship Building
• Business Acumen
• Customer and Client Focus
• Drives Engagement
• Oral Communications
• Written Communications
• Advisory
• Client Experience Branding
• Collaboration
• Policies, Procedures, and Guidelines Management
• Project Management
• High School Diploma / GED / Secondary School or equivalent

Nice To Haves

• Bachelor’s Degree or equivalent working experience
• 7+ years of experience in the field or related industry, such as marketing, community/public relations, government relations, or communications
• Familiarity with key Local Market platforms, including Market Growth and Collaboration scorecard, Cybergrants, and MarketScape
• Strong understanding of the local non-profit community, such as previous experience with non-profit program management, foundation grant making experience, or leadership roles in a non-profit

Responsibilities

• Leads local market community and employee engagement initiatives aligned with market strategy to drive growth, enhance market share, and ensure Community Development Service compliance
• Cultivates strategic partnerships with internal and external stakeholders to deliver enterprise capabilities through impactful events and collaborative initiatives
• Increases local brand awareness by leveraging enterprise and local assets to enhance client experiences and reinforce market positioning
• Owns end-to-end management of the Bank of America Charitable Foundation’s local funding process, ensuring strategic and timely decisions that maximize impact and ROI
• Leads internal and external market communications (e.g., newsletters, social media, and executive talking points) to boost brand visibility and engage stakeholders
• Maintains accurate budget management, including invoice processing, reconciliation, and quarterly forecasting to meet financial targets
• Identifies opportunities to enhance strategic initiatives, work processes and community partnerships and influences change within the local market and broader organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees