LMO Community Relations Manager II - Charlotte

Bank of America•Charlotte, NC

13h•Onsite

About The Position

This job is responsible for owning community relationships in addition to managing and executing the local market strategy in one or more markets across the Major market segment. Key responsibilities include supporting the Market Executive and local President in driving responsible growth through the leadership of the firms’ community investment strategy and employee engagement efforts. Job expectations include managing the local market community and employee engagement strategy while building community relationships to maximize Bank of America’s impact on social priorities in the market.

Requirements

5-10 years of experience within a highly matrix environment with superior project management background along with event management planning and project execution.
Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables
Excellent problem solving, conceptual thinking quantitative and analytical skills
Requires superior cross-Line of Business coordination, communication and negotiation skills
Excellent verbal/written skills and the ability to interact and lead discussions with multiple business partners/executives.
Strong interpersonal skills and ability to solicit input from others
Proven analytical and presentation skills; ability to source and synthesize complex data into actionable insights
Advanced computer skills – Advanced Excel and PowerPoint
An ability to utilize communications skills and tools such as public speaking, newsletters, websites, and social media.
Must be able to work in a team environment as well as independently
Strategic mindset, strong program management skills, strong written and verbal communication skills.
Ability to navigate and influence key internal and external stakeholders
Must adhere to the Workplace Excellence policy for LMO.
Must live in or near Charlotte.

Nice To Haves

Bachelor’s Degree or equivalent working experience; 7+ years of experience in the field or related industry, such as marketing, community/public relations, government relations, or communications
Familiarity with key Local Market platforms, including Market Growth and Collaboration scorecard, Cybergrants, and MarketScape
Strong understanding of the local non-profit community, such as previous experience with non-profit program management, foundation grant making experience, or leadership roles in a non-profit

Responsibilities

Leads local market community and employee engagement initiatives aligned with market strategy to drive growth, enhance market share, and ensure Community Development Service compliance
Cultivates strategic partnerships with internal and external stakeholders to deliver enterprise capabilities through impactful events and collaborative initiatives
Increases local brand awareness by leveraging enterprise and local assets to enhance client experiences and reinforce market positioning
Owns end-to-end management of the Bank of America Charitable Foundation’s local funding process, ensuring strategic and timely decisions that maximize impact and ROI
Leads internal and external market communications (e.g., newsletters, social media, and executive talking points) to boost brand visibility and engage stakeholders
Maintains accurate budget management, including invoice processing, reconciliation, and quarterly forecasting to meet financial targets
Identifies opportunities to enhance strategic initiatives, work processes and community partnerships and influences change within the local market and broader organization.
Prioritize in-person visibility in the market and show up with strategic intent to help drive market engagement with employees, clients and communities