LLM Solutions Architect

Xsolla
Remote

About The Position

Xsolla is seeking an LLM Solutions Architect to join their Monetization Products team. This role acts as a bridge between product strategy and engineering architecture, focusing on designing and prototyping LLM-powered systems. The architect will be responsible for defining an 'Agents-first' approach, integrating natural language, agentic control, and multi-modal interfaces with existing Xsolla products. The designs must be scalable, maintainable by engineering teams, and include clear documentation, observability, and runbooks for long-term ownership. This is a hands-on role focused on building and system design, not pure research or product management.

Requirements

  • 5+ years of engineering experience.
  • At least 2 years designing and deploying LLM-powered systems in production.
  • Proven track record designing agentic systems: tool-use, function calling, multi-step reasoning, orchestration, and error recovery at production scale.
  • Experience designing AI systems for engineering team ownership, including observability standards, handoff documentation, and runbooks.
  • Hands-on experience with major LLM APIs (OpenAI, Anthropic, Google Gemini) and at least one open-source model stack.
  • Experience building RAG pipelines with vector databases and orchestration frameworks (LangChain, LlamaIndex, or custom).
  • Strong Python engineering skills for production-grade LLM services.
  • Demonstrated ability to influence product direction.
  • Clear communication skills, able to explain architectural trade-offs to engineers and business outcomes to executives.

Nice To Haves

  • Background in gaming, payments, or e-commerce.
  • Fine-tuning experience (PEFT/LoRA) for domain-specific model adaptation.
  • Experience with multi-agent orchestration frameworks (AutoGen, CrewAI, or custom).
  • Familiarity with LLM evaluation frameworks (RAGAS, DeepEval, or custom harnesses).
  • Exposure to EU AI Act, GDPR, or other AI compliance frameworks.

Responsibilities

  • Design end-to-end agentic architectures, including tool-use schemas, intent parsing, multi-step orchestration, and safety guardrails, engineered for long-term ownership by product engineering teams.
  • Define the multi-modal interface strategy across the product portfolio, ensuring consistent exposure via UI, API, SDK, and agentic natural language.
  • Design the horizontal LLM platform layer, including shared RAG pipelines, prompt libraries, vector search infrastructure, and evaluation frameworks.
  • Prototype rapidly to validate AI product hypotheses before full engineering investment.
  • Ensure all architected systems include observability, documentation, and engineering runbooks for product squad ownership.
  • Shape product strategy alongside Product leadership, influencing AI capability prioritization and trade-offs.
  • Select and govern LLM providers and deployment strategies based on cost, latency, accuracy, and privacy requirements.
  • Drive alignment across Engineering, Product, and Design on 'agent-ready' definitions for product surfaces.
  • Mentor engineers on LLM integration patterns, agent evaluation, and production deployment practices.

Benefits

  • 100% company-paid medical, dental, and vision plans
  • Unlimited Flexible Time Off
  • Personalized career roadmap
  • Investment in professional development through training and educational opportunities
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