Livestream Production Manager

Whatnot•San Francisco, CA

11d•$126,000 - $165,000•Hybrid

About The Position

The Livestream Production Manager will establish Whatnot as a leader in live-stream production by improving the quality of top sellers’ streams and producing high-profile in-person events and brand activations. This role combines hands-on production expertise, program building, and seller-facing consulting. The manager will serve as Whatnot’s authority on OBS and professional streaming setups for sellers, field teams, and teams building video tools, and will scale an existing production enablement program. The position is part of the Seller Marketing team, which grows Whatnot’s seller base, promotes seller stories, and helps sellers build their businesses. The role may be based remotely or in a global office hub, but requires living within commuting distance of an eligible hub. The posting gives two different lists of eligible hubs: San Francisco, Los Angeles, and New York in one section, and Los Angeles, New York City, Seattle, and San Francisco in another. The role involves frequent travel, typically one to three trips per month, including multi-day conventions, some weekends, and occasional international trips.

Requirements

At least 4 years of professional experience.
Expert-level live-streaming skills, including OBS or similar technologies and fluency with cameras, capture, audio, lighting, encoding, and networking.
Hands-on enthusiasm for live-production craft, gear, and troubleshooting technical issues.
Experience running high-stakes live shows, preparing for failures, building redundancy, and troubleshooting in real time.
Ability to explain technical topics simply and coach people through setups virtually or in person.
Strong operational skills managing equipment, shipping, schedules, and stakeholders, and measuring outcomes.
Ability and enthusiasm to teach and share knowledge with sellers and internal teams.
Willingness to travel frequently, typically one to three trips per month, including multi-day conventions, some weekends, and occasional international trips.
Must live within commuting distance of one of the listed hubs: San Francisco, Los Angeles, New York City, or Seattle; another section lists San Francisco, Los Angeles, and New York.

Responsibilities

Run and grow the white-glove studio build-out program for top sellers, including sourcing gear kits, managing warehouse and shipping operations, leading virtual or on-site setup sessions, and supporting sellers through their first shows.
Design and run live production for Whatnot’s presence at conventions and major promotional streams, coordinating production equipment and on-site displays and AV with the Events team.
Develop scaled production education across Seller Academy, the Help Center, YouTube, and in-app resources.
Serve as an in-house subject matter expert for teams building seller production tools and share production knowledge with field teams.
Define success measures and track how production enablement affects seller performance, including sales velocity, buyers per hour, and watch time; use results to guide investments.
Build the operating model for production programs, including a bench of freelance or contract production talent for demand spikes.
Educate and coach sellers and internal teams on production setups, including workshops, instructional videos, and technical field notes.
Represent Whatnot at events and engage prospective sellers at booths.

Benefits

Generous holiday and time-off policy.
Medical, dental, and vision insurance options.
Work-from-home support and a home-office setup allowance.
Monthly cell phone and internet allowance.
Care benefits.
Monthly wellness allowance.
Annual childcare allowance.
Lifetime family-planning benefit, including adoption or fertility expenses.
401(k) for Traditional and Roth accounts in the US, with employer matching up to 4% of base salary; international pension plans.
Monthly allowance to use Whatnot as a buyer and seller.
16 weeks of paid parental leave and a one-month gradual return to work; company leave allowances run concurrently with country leave requirements, which take precedence.