Live Event Production & AV Moderator

TruistRaleigh, NC
Onsite

About The Position

We are looking for a seasoned Live Event Production & AV Moderator who can operate with confidence in executive environments and deliver high-quality event experiences end-to-end. This role is hands-on and high visibility. You will be responsible for live event production, conference room setup, and moderating virtual and hybrid events—ensuring a seamless experience for senior leaders and large audiences. This is not a passive support role. We need someone who can own the room, anticipate issues, and execute without hand-holding.

Requirements

  • Strong hands-on experience in live event production, AV support, and event platform scheduling, moderation and technical support.
  • Proven ability to run production in executive-facing environments
  • Experience with Webex and Microsoft Teams (Town Hall, Webinar, Meetings)
  • Familiarity with lighting, cameras, audio systems, and video switching
  • Experience supporting conference rooms and onsite AV environments
  • Executive Presence
  • Calm under pressure and able to lead during live events
  • Communicates clearly and takes ownership without over-escalating
  • Highly accountable—owns outcomes end-to-end
  • Detail-oriented with strong operational discipline
  • Proactive mindset—anticipates issues before they happen
  • Team player who can also operate independently on the floor
  • Bachelor’s degree Information Technology, Computer Science, or related technical discipline.
  • Minimum of 5 years of progressive experience in technology operations.
  • Advanced understanding of IT infrastructure, cloud technologies, security, compliance, and risk management.
  • Proven track record in technology governance, strategic planning, and operational excellence.

Responsibilities

  • Lead onsite production for live, virtual, and hybrid events
  • Load in, set up, test, and break down event equipment
  • Operate and troubleshoot lighting, microphones, cameras, and video switching
  • Ensure high-quality audio, video, and network performance throughout the event
  • Execute show flow with precision, including run-of-show timing and transitions
  • Schedule, Facilitate and moderate events across: Webex webcast, Webex webinar, Microsoft Teams Town Hall, Microsoft Teams Webinar
  • Manage chat, Q&A, presenter transitions, and audience controls
  • Run practice sessions, schedule, and test dry run events and guide presenters to ensure a polished delivery
  • Support contingency actions during live events (audio/video control, pausing sessions, etc.)
  • Operate switching equipment and manage multi-camera setups
  • Manage audio routing, mic placement, and sound quality
  • Support live streaming and broadcast-style production
  • Partner with event stakeholders to align on production requirements and delivery expectations

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • vacation
  • sick days
  • paid holidays
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