Litigation Technology Analyst

Milbank LLP•New York, NY

2d•$70,000 - $100,000

About The Position

The Litigation Technology Analyst provides advanced technical and operational support across all phases of the litigation lifecycle. This role executes established workflows, supports case teams, and mentors junior Litigation Technology Analysts. The position requires strong technical skills, sound judgment, and the ability to escalate complex or strategic decisions to senior team members.

Requirements

Bachelor’s degree or equivalent in legal technology, information systems, or a related field strongly preferred.
At least 5+ years of experience in litigation support or electronic discovery, preferably in a law firm environment.
Advanced experience with RelativityOne required.
Advanced experience processing ESI using processing systems (e.g., LAW PreDiscovery, Nuix, Disco, or RelativityOne) required.
Experience manipulating and importing data load files (such as delimited text files, DAT and OPT files) is required.
General knowledge of desktop applications (e.g., MS Office) is required.
Demonstrated experience managing litigation matters independently.
Thorough knowledge of the EDRM, ESI formats, and litigation workflows.
Demonstrate familiarity with AI‑assisted legal technology platforms,
Strong analytical, troubleshooting, and organization skills.
Committed team player – works well with others.
Excellent communication skills.
Ability to translate technical concepts into clear, actionable guidance for attorneys and stakeholders.
Must have the ability to thrive under pressure and multi-task.
Must be flexible in dealing with sudden changes in plans and deadlines.
Must be available and flexible for evening or weekend work to support filings, productions, and trial schedules.
Ability to manage highly confidential and sensitive information with discretion and professionalism.

Nice To Haves

Trial support experience is a plus.
Experience in MS Access, SQL or other database systems is a plus.
Some travel may be required.

Responsibilities

Serve as a technical point of contact for case teams on assigned matters, executing workflows and escalating strategic decisions as needed.
Support and execute technical aspects of electronic discovery and litigation support for assigned matters.
Support attorneys by implementing established best practices and escalating questions as needed.
Process ESI using in-house processing tools such as Relativity and RelativityOne (includes de-duplication, culling/filtering, text/metadata extraction, OCRing non-searchable files, tiff conversion, error/exception handling, and quality control).
Manipulate data using MS Access, Excel, ReadySuite, TextPad/UltraEdit and other tools.
Load electronic documents (images, metadata, native files, transcripts, videos, and exhibits) into databases for attorney review. Systems include Relativity, RelativityOne, and Case Notebook.
Create small to large electronic document productions in Relativity and RelativityOne in accordance with applicable rules and protocols by administering attorney coding conflict checks, redactions, endorsements, and appropriate image placeholders.
Review and validate tiff images, native files, load files, and transcripts/exhibits before and after loading data.
Support document review workflows with responsibilities such as providing database user access, batching documents, performing complex searches, applying analytics, preparing reports, exporting data, uploading data to File Transfer Protocol (FTP) site, and executing top-notch QC analysis.
Create and manage privilege logs, metadata fields, and custom reports.
Support senior members of the Litigation Technology team on complex matters and projects.
Provide coverage for the Litigation Technology helpline and general incoming requests via the department email.
Troubleshoot technical issues related to litigation technology applications, databases, and workflows.
Assist with system upgrades and server migrations as required.
Coordinate with electronic discovery vendors and support oversight of data collections, processing, and productions.
Maintain media inventory database (chain of custody), including creating and copying media.
Set up department laptops, including installing, configuring, and testing applications as needed.
Provide advanced technological support at depositions and trials (e.g., Real-Time LiveNote connections, exhibit management, trial presentation tools, and courtroom technology support).
Train and mentor junior members of the Litigation Technology Team along with training case teams on litigation technology tools and workflows.
Stay current on emerging litigation technology/electronic discovery trends and latest legal technology-related news events.
Other responsibilities as they are assigned as needed.