Litigation Support Specialist
About The Position
MSX International is seeking automotive technical experts to support legal counsel in warranty litigation matters involving automotive technical issues. The role includes liaising with legal counsel to coordinate and participate in lemon law seminars, reviewing technical cases, assisting with legal case compilation, and conducting vehicle inspections to evaluate customer concerns, vehicles, and repair processes. The position involves local and regional travel to designated dealerships and reporting findings to legal counsel. The specialist participates in discussions and meetings as a subject matter expert, evaluates cases on technical merit, performs vehicle inspections, and reports on evaluations and technical inspections. The role is hybrid, averaging one to two days of field work with regional travel and three days working from home per week, with little to no weekend work.
Requirements
- At least 5 years of automotive experience.
- Ability to travel locally and regionally to dealerships.
- Ability to communicate technical information to all levels.
- Ability to effectively use Microsoft Outlook, Word, Excel, and PowerPoint.
- Ability to work independently and manage a progressive workload in a fast-paced environment.
- Highly motivated, critical-thinking, adaptive, and autonomous, with the ability to deliver measurable results.
Nice To Haves
- A bachelor's degree.
- Current ASE certification; previously certified individuals will also be considered.
Responsibilities
- Assist legal counsel with warranty litigation matters involving automotive technical issues.
- Liaise with legal counsel to coordinate and participate in lemon law seminars.
- Review technical cases and support legal case compilation.
- Travel to designated dealerships to perform vehicle inspections.
- Evaluate customer concerns, vehicles, and repair processes.
- Participate in discussions and meetings as a subject matter expert.
- Evaluate cases on technical merit.
- Report findings to legal counsel and report on evaluations and technical inspections.
- Analyze and document vehicle case updates using Microsoft Excel tools.
- Analyze data and create custom reports using provided templates.
Benefits
- Health, prescription, dental, and vision insurance.
- 401(k) savings plan.
- Health Savings Account.
- Disability insurance plans.
- Employee discounts.
- Mileage paid at IRS rates.
- Paid standard U.S. holidays.
- Paid vacation time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
