Litigation Support Specialist
About The Position
MSX International is seeking automotive technical experts to assist legal counsel with warranty litigation matters involving automotive technical issues. The role liaises with legal counsel to coordinate and participate in lemon law seminars, conducts vehicle inspections to evaluate customer concerns, vehicles, and repair processes, and supports legal case compilation. Day-to-day work includes local travel to designated dealerships, reviewing technical cases, and reporting findings to legal counsel. The position also participates in discussions and meetings as a subject matter expert, evaluates cases on technical merit, and reports on evaluations and technical inspections. The role is described as hybrid, with an average of one to two days of field work involving regional travel and three days working from home per week. The posting also lists the workplace type as field based.
Requirements
- A minimum of 5 years of automotive experience.
- Ability to travel locally or regionally to dealerships.
- Ability to analyze and document vehicle case updates using Microsoft Excel tools.
- Ability to communicate technical information to all levels.
- Ability to analyze data and create custom reports using provided templates.
- Ability to effectively use MS Outlook, MS Word, MS Excel, and MS PowerPoint.
- Ability to work independently and manage a progressive workload in a fast-paced environment.
- Highly motivated, critical thinker, adaptive, and autonomous, with the ability to deliver measurable results.
Nice To Haves
- A bachelor's degree or current ASE certification is preferred; previously certified individuals will also be considered.
Responsibilities
- Assist legal counsel with warranty litigation matters concerning automotive technical issues.
- Liaise with legal counsel to coordinate and participate in lemon law seminars.
- Perform vehicle inspections to evaluate customer concerns, vehicles, and repair processes.
- Review technical cases and report findings to legal counsel.
- Support legal case compilation.
- Participate in discussions and meetings as a subject matter expert.
- Evaluate cases on technical merit.
- Report on evaluations and technical inspections.
- Travel locally or regionally to designated dealerships.
Benefits
- Health insurance
- Prescription drug coverage
- Dental insurance
- Vision insurance
- 401(k) savings plan
- Health Savings Account
- Disability insurance plans
- Employee discounts
- Mileage paid at IRS rates
- Paid standard U.S. holidays
- Paid vacation time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
