Litigation Specialist

FCIC•Bedford Park, IL

19h•Hybrid

About The Position

First Chicago Insurance Company is seeking an experienced Litigation Claims Specialist to handle litigated and/or complex injury claims arising from Personal Auto and Commercial Auto Liability policies. The role includes investigating and adjusting claims, evaluating coverage and liability, managing litigation with defense counsel and experts, documenting claim activity, and seeking settlement authority. The position begins in the office for onboarding and training, with work-from-home flexibility on a 3/2 schedule. Fully remote work may be considered for applicants with at least five years of full-file auto claims experience.

Requirements

7–10 years of applicable auto claims handling experience.
At least five years of full-file auto claims experience for consideration for fully remote work.
Knowledge of legal and medical terminology.
Excellent negotiation, communication, organizational, and interpersonal skills.
Ability to pass written examinations where required by state statutes to become a licensed claim adjuster.

Nice To Haves

Prior non-standard auto claims experience is a plus but is not required.

Responsibilities

Handle litigation claims in accordance with established office procedures.
Determine coverage and draft applicable reservation of rights letters.
Conduct prompt investigations by obtaining statements from involved parties and witnesses and securing necessary records, such as police reports, medical specials, photographs, and appraisals.
Manage litigation, including strategizing with defense counsel and experts on defense cases and declaratory judgment actions.
Maintain an appropriate diary on all open files.
Conduct business with vendors in a way that controls expenses and upholds the company's reputation for quality service.
Research and interpret case law, statutes, and coverage forms to adjust and conclude claims properly.
Evaluate the potential use of experts and field investigators.
Maintain claim files and document claim activity in accordance with applicable regulations and company policies.
Prepare and present claim evaluations to secure appropriate settlement authority.
Establish and maintain appropriate indemnity and expense reserves.
Conduct onsite reviews of defense counsel as required by management.
Follow Department of Insurance rules and regulations applicable to the loss state.
Perform additional duties as directed by the direct supervisor or management.