Litigation Specialist

Builders Mutual•Jackson, SC

10d•Remote

About The Position

Builders Mutual is seeking a Litigation Specialist to join its Claims Litigation Team. The role manages complex litigated commercial and auto liability cases throughout the company’s business territory, with a heavy concentration in construction, and handles cases against the company arising from claims-related matters. The specialist is responsible for coverage, litigation management, investigation, negotiation, and resolution in accordance with established Best Practices. This is a remote role performed from a home office, with daily virtual collaboration. Travel to the Raleigh office for meetings and company events may be required up to four times a year. The role also requires travel for mediations, trials, and other meetings, with travel potentially reaching 35%.

Requirements

At least 5 years of commercial claims experience handling complex litigated construction defect, general liability, and construction-related bodily injury claims.
Bachelor’s degree or an equivalent combination of education and relevant insurance experience.
Adjuster’s license for assigned jurisdictions that require one.
Strong communication skills, including excellent written, presentation, and verbal skills, with the ability to influence and persuade others and build relationships with departments and industry partners.
Excellent negotiation, organizational, creative problem-solving, and advanced technical claim-handling skills.
Understanding of coverage and tort laws and ability to analyze and interpret contracts and coverage forms.
Ability to exercise judgment, make critical business decisions, maintain a high level of discipline, and adapt to a rapidly changing environment.
Ability to travel up to 35% for mediations, trials, and other meetings.
Proficiency with MS Office software; knowledge of policy processing and imaging systems.
Working knowledge of a claims management system.

Nice To Haves

Pursuit of, or ability to pursue, AIC, ARM, or CPCU certification.

Responsibilities

Manage and direct assigned panel counsel’s activity and litigation strategy, including investigation and settlement.
Perform adjustment-related litigation activities as needed, including coverage determinations; interviewing insureds, witnesses, experts, and physicians; inspecting property damage when possible and needed; reviewing facts to evaluate injuries and damages; assessing potential liability and claim value; negotiating settlements; and making litigation recommendations.
Attend trials, depositions, and mediations with defense counsel as needed throughout the company’s territory.
Assign cases to third-party vendors for investigation when compensability is questionable, if applicable.
Use independent judgment and manage claims promptly and thoroughly from inception through closure.
Prepare accurate Large Loss/Litigation reports for executive management and reinsurers, providing timely updates.
Monitor claim-file diaries and consistently create written action plans to support ongoing management, timely resolution, and the best possible outcome.
Interact regularly with agents and brokers, insureds, Risk Management, and the Underwriting Department.
Participate in industry conferences and seminars and maintain required state licenses and continuing education hours.
Maintain professional and technical knowledge by attending Builders Mutual-sponsored training classes.