Litigation Specialist, Life and Disability Claims

iA Financial Group•Montreal, QC

1d•Hybrid

About The Position

As part of the national team at the Disability Service Center, the Litigation Specialist will manage a portfolio of litigation and dispute cases in partnership with the legal department of iA Financial Group and external attorneys. The specialist also supports the Service Center’s professionals, representatives, and clients by providing guidance on managing complex cases and answering questions.

Requirements

A college degree or an equivalent combination of education and experience
At least 5 years of experience in roles related to managing disability insurance claims in the group insurance sector
In-depth knowledge of insurance contracts
In-depth knowledge of disability management and related tools
Strong commitment to customer service
Ability to work independently and manage tight deadlines
Advanced proficiency in French and English, due to frequent interactions with English- and French-speaking internal and external partners across Canada

Nice To Haves

LOMA and NIDMAR courses are a plus

Responsibilities

Conducting in-depth analyses of all litigation cases and recommending appropriate resolutions
Working with legal partners to manage litigation cases until their resolution
Representing the company during discovery, mediation, arbitration, and trials
Representing the company in Small Claims Court (Quebec only)
Promoting adherence to best practices in decision-making and disability management
Serving on committees, participating in projects, and performing other tasks as needed
Serve as a liaison between the Sales Department and related departments regarding inquiries and legal matters
As needed, assist other disability specialists
Manage requests for access to information
Process or assist colleagues with lump-sum settlement offers