TD Insurance, Litigation Paralegal - Auto PD

TD•Toronto, ON

2d•CA$79,100 - CA$111,700•Onsite

About The Position

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches. In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the<seg_36>top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada. At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Quebec (Laval, Montreal), Ontario (Etobicoke, Toronto, North York, Burlington, and Peterborough), Atlantic Canada (Halifax, Saint John), Calgary and Edmonton, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers. In this role, you will manage assigned Auto Property Damage claims and litigation matters within your delegated authority. You will provide end-to-end claims handling, litigation carriage, and dispute resolution services by leveraging claims expertise, legal knowledge, and appropriate internal partnerships to support timely, fair, and efficient claim outcomes while mitigating legal, operational, and reputational risk.

Requirements

Licensed Paralegal in good standing with the Law Society of Ontario.
Undergraduate degree, college diploma, or equivalent combination of education and experience.
3+ years of insurance claims handling experience, preferably within Auto Property Damage.
3+ years of litigation, legal, or paralegal experience, including Small Claims Court matters.
Strong analytical, negotiation, communication, and organizational skills.
Demonstrated ability to manage a high-volume caseload and competing priorities.

Responsibilities

Manage customer and third-party relationships throughout the litigation process, providing professional, timely, and accurate service.
Collaborate with internal and external partners to support timely claim resolution.
Conduct the defence of assigned Auto Property Damage litigation files within authority and professional licensing requirements.
Reviews claim decisions and supporting documentation to assess litigation risk, defensibility, and resolution strategy.
Prepare, file, and manage court documents, correspondence, settlement materials, and related litigation activities.
Manage file documentation, financial transactions, reserves, and administrative processes in accordance with established procedures.
Ensure all documentation is accurate, complete, and compliant with internal policies, regulatory requirements, and professional standards.
Conduct activities in accordance with professional licensing obligations, internal governance requirements, and applicable court rules.
Build and maintain effective working relationships with Claims, SIU, Legal, and other business partners.
Share knowledge and expertise to support team effectiveness and continuous improvement.
Keep stakeholders informed on file status, risks, and key developments.
Responsible for the management and resolution of assigned Auto Property Damage claims, including litigation carriage where permitted by jurisdictional requirements.