Litigation Claims Adjuster

Merchants • Buffalo, NY

12d • Hybrid

About The Position

Merchants Insurance Group is seeking a Litigation Adjuster to join their Claims Legal Team at their Corporate Headquarters in Buffalo, New York. This role focuses on auto and premises liability claims, including New York Labor Law, construction defect, and third-party property damage claims. The position involves extensive interaction with internal staff, policyholders, agents, attorneys, and service providers. Merchants Insurance Group is a highly-rated Property and Casualty Insurer in the Northeast, recognized for its strong financial standing and as a top employer.

Requirements

• A 4-year degree or equivalent work-related experience.
• A minimum of 5 years’ experience handling commercial lines claims.
• Exceptional organization, negotiation, verbal and written communication skills are required.

Nice To Haves

• Experience with New York Labor Law, construction defect and/or third-party property damage claims is a plus.
• Candidates with a JD and insurance defense experience looking for a new career path are encouraged to apply.
• Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.
• Professional designations or working towards industry specific designations are a plus.

Responsibilities

• Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
• Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues.
• Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.
• Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.
• Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
• Negotiating fair and equitable settlements directly with attorneys.
• Identifying risk transfer opportunities through trade contracts and/or applicable law.

Benefits

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule.
• Competitive pay scale.
• Company bonus program.
• Generous paid time off package.
• Health, Dental, Vision, Life Insurance, Short Term Disability.
• 401(k) employer match amount is 100% up to 6% of your annual contributions.
• Tuition Reimbursement.
• Many more exciting company benefits!!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree