Litigation Claims Adjuster

Merchants Insurance Group•Buffalo, NY

1d•$80,000 - $105,000•Hybrid

About The Position

Merchants Insurance Group, a leading Property and Casualty Insurer in the Northeast, is seeking a Litigation Adjuster to join its growing Claims Legal Team at its Corporate Headquarters in Buffalo, New York. The Litigation Adjuster will focus on auto and premises liability claims, including New York Labor Law, construction defect, and third-party property damage claims. This role involves extensive interaction with internal colleagues, policyholders, agents, attorneys, and various claim-related service providers. Merchants Insurance Group is recognized for its strong financial rating (A- Excellent by A.M. Best) and is a consistent recipient of top employer and high-performing organization awards.

Requirements

A 4-year degree or equivalent work-related experience.
A minimum of 5 years’ experience handling commercial lines claims.
Exceptional organization, negotiation, verbal and written communication skills are required.

Nice To Haves

Experience with New York Labor Law, construction defect and/or third-party property damage claims.
Candidates with a JD and insurance defense experience looking for a new career path are encouraged to apply.
Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies.
Professional designations or working towards industry specific designations are a plus.

Responsibilities

Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders.
Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues.
Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters.
Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims.
Ensuring timely and accurate reserves consistent with established reserving philosophy and practices.
Negotiating fair and equitable settlements directly with attorneys.
Identifying risk transfer opportunities through trade contracts and/or applicable law.

Benefits

Welcoming and positive work environment.
Colleague Appreciation events.
Flexible work arrangements, including flex scheduling and summer hours.
Hybrid work schedule. The Hybrid work schedule will require two full days per week in the office, with the option of working the remaining days per week at home or in the office.
Competitive pay scale.
Company bonus program.
Generous paid time off package.
Health, Dental, Vision, Life Insurance, Short Term Disability
401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
Tuition Reimbursement.