Claims Adjuster

Berger Transfer & Storage Inc•Roseville, MN

just now•Onsite

About The Position

Berger Transfer & Storage is seeking a CLAIMS ADJUSTER in Roseville, MN. Our Claims Adjuster is responsible for researching claims by working with various areas of the business to collect information regarding incidents presented to the claims department. This individual must be detail oriented and enjoy working in a task/deadline driven position.

Requirements

High School Diploma or Equivalent (required)
Excellent customer service, communication and conflict resolution skills
Well organized, detail oriented and the ability to complete tasks on schedule
Word, Excel and Microsoft Outlook knowledge
Ability to compose letters and emails in a professional manner
Ability to work well as part of a team as well as independently
Good decision maker
Ability to multi-task within a fast paced, high demand environment, handle a high volume workload while meeting deadlines and constantly changing priorities

Nice To Haves

Minimum of 2 years customer service and/or office experience preferred
Basic accounting knowledge a plus

Responsibilities

Opening and entering claims daily
Process claims for various Berger agents and national accounts
Communicate daily with customers
Maintain up to date information in the Berger Claim System
Work with General Managers, Customer Service, Operations, Drivers, etc. to obtain accurate information to process a claim
Answer Claim Department main phone line and determine correct course of action
Assist with managing the Corporate Claims Inbox
Assign outside repair vendors (within the Berger and Allied networks) based on location and expertise
Maintain required reports
Submit vendor payments and allocate claim responsibility for supervisor approval on a weekly basis
Scanning documents into our company imaging system
Filing claim files once claims are closed out