OCJ - Litigant Services Associate

Circuit Court of Cook County, Illinois•Chicago, IL

1d•Onsite

About The Position

The Litigant Services Associate reports to the Litigation Services Associate Supervisor under the direction of the Presiding Judge of the First Municipal District of the Circuit Court of Cook County, Illinois. The position requires a strong commitment to access to justice, a highly professional demeanor, and sound judgment.

Requirements

Bachelor’s degree;
Completion of 40-hour training program as specified by the Presiding Judge, either before or within 12 weeks of hire;
Ability to work in a fast-paced environment with attention to detail;
Highly collegial and demonstrated ability to collaborate culturally diverse populations;
Use telephone computer keyboard on a daily basis.

Nice To Haves

Experience and demonstrated understanding of domestic violence, sexual assault, and stalking strongly preferred;
Bilingual in English and Spanish strongly preferred.

Responsibilities

Assist self-represented litigants completing protective order paperwork at the Richard J. Daley Center (RJDC), including but not limited to individuals with literacy challenges, physical limitations, or language barriers;
Answer court patrons’ questions and distribute helper documents about court paperwork and processes, before and after court;
Coordinate with Domestic Relations Division staff about interdivisional EOP hearing;
Facilitate technology connection for self-represented litigants, including Zoom hearings and access to Illinois Legal Aid Online from public computer terminals at the RJDC;
Provide court patrons with information about community resources and link patrons to resources within the RJDC, including court advocacy and legal aid services;
Escort litigants and paperwork to assigned hearing rooms our courtrooms.