Literacy Program Manager

City of Richmond•Richmond, CA

1d•Hybrid

About The Position

The City of Richmond is seeking a dedicated and experienced Literacy Program Manager to support Richmond’s Literacy for Every Adult Program (LEAP), a program of the Richmond Public Library within the Community Services Department. LEAP provides adult learners with access to basic literacy instruction, GED preparation, English as a Second Language (ESL), digital literacy training, family literacy support, and individualized tutoring services. The Literacy Program Manager plays an important role in supporting programs that help adult learners strengthen essential skills, pursue educational and career goals, and increase access to community resources. LEAP offers small-group classes both in person and online, along with one-on-one support from volunteer tutors. Classes are currently offered on weekdays and evenings, with plans to expand evening and Saturday offerings to better meet the community's needs. The ideal candidate will bring strong communication, organization, leadership, and community partnership skills, along with experience supporting adult learners and grant-funded programs. The successful candidate will be committed to literacy, lifelong learning, equity, and helping Richmond residents build the skills needed to thrive personally, academically, and professionally.

Requirements

Master’s degree from an accredited college or university in a field relevant to adult literacy instruction
Three (3) to five (5) years of related experience, including two (2) years of experience in teaching/tutoring adults, volunteer coordination and program management, and one (1) year of supervisory experience
Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities
Must be able to travel to various locations within and outside of Richmond to meet program needs and to fulfill the job responsibilities.
When driving on City business, maintenance of a valid California driver's license and a satisfactory driving record is required.
Fully vaccinated for COVID-19, including the booster.
Knowledge of Literacy Program administration
Knowledge of Methods and materials used in literacy instruction including online educational programs
Knowledge of Objectives, standards, and trends in adult literacy instruction
Knowledge of Administrative policies and procedures
Knowledge of Budgetary goal setting and implementation
Knowledge of Grant writing principles and practices
Knowledge of Modern office practices and equipment, including applicable software
Skill in Organization and time management
Skill in Customer Service
Ability to Develop and implement literacy program methods and materials to provide a tailored instructional approach that meets the specific needs of students
Ability to Compose and communicate clear and concise information in written correspondence, reports and learning materials
Ability to Supervise and direct the work of others
Ability to Train staff in the use of specific methods and materials for literacy instruction
Ability to Demonstrate good judgement and decision making
Ability to Establish and maintain effective working relationships
Ability to Speak publicly and conduct presentations
Ability to Maintain accurate records
Ability to Communicate effectively, both orally and in writing

Nice To Haves

Strong public speaking and communication skills.
Proficiency with modern office software, including Microsoft Office.
Ability to multitask and manage competing deadlines and priorities.
Ability to speak and understand multiple languages.
Experience preparing grant applications and reports.
Experience leading teams and managing change.
Experience working with adult learning populations.
Experience developing and maintaining community partnerships.
Experience developing and evaluating literacy materials or curriculum.

Responsibilities

Plans and manages the day-to-day operations of the adult literacy program.
Researches, analyzes, develops, and implements instructional methods and materials for the literacy program, and monitors the use and need for additional or new materials.
Recruits, hires, supervises, and evaluates the work of assigned support staff.
Develops and trains staff to ensure literacy program students receive individualized and effective instruction.
Establishes networking partnerships, maintains relationships and regular communication with local agencies, literacy service providers, and city departments to advocate for and promote the literacy program.
Creates and maintains a communications plan that results in high visibility for literacy services in the library and the community.
Monitors budget expenditures and provides reporting for Library administration and funding sources.
Develops literacy materials for use by staff and tutors and coordinates the procurement and distribution of such materials.
Prepares the program budget in alignment with the program’s goals and objectives.
Administers all literacy grants and grant requests, and researches program funding sources.
May be required to work nights and weekends.
Performs related work as required.