AI Literacy Manager
About The Position
Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. AI Literacy Manager What you will do Let’s do this. Let’s change the world. In this vital role you will be responsible for AI Literacy program management, learning operations and go-to-market product delivery. This incudes managing AI Literacy programs, developing trainings, and increasing AI fluency and readiness, measured via engagement metrics, feedback, and adoption rates. ABOUT THE ROLE The Manager, AI Literacy will lead complex, cross-functional enterprise efforts to ensure Amgen colleagues can understand foundational AI concepts, apply AI responsibly and collaborate with AI meaningfully in their day-to-day work. You will be responsible for leading enterprise-wide programs and moments that inspire and scale AI literacy and adoption globally. Collaborate with Corporate Affairs, Responsible AI Literacy, functional Learning & Performance leaders and technical teams to continuously evolve existing AI literacy efforts focused on AI fundamentals, applying AI responsibly and human-AI collaboration.
Requirements
- Doctorate degree with 5 years of AI or technology education or Go-to-Market experience OR Master’s degree and 8 years of AI or technology education or Go-to-Market experience
Nice To Haves
- Project and Change Management: 5+ years of experience leading large-scale AI or technology transformation programs in large, complex Fortune 500 environments. Record of building strong partnerships with cross-functional teams and managing diverse workloads to meet deadlines. Agile, PMP, and/or Prosci certifications are preferred.
- Learning & Development: Consistent track record of executing successful L&D or GTM technology programs, preferably in a biopharma, technology, or AI-focused environment. Background in adult learning theory or learning experience design for technology-related skills.
- AI Acumen: Comfortable using generative AI tools like ChatGPT, Copilot and Lovable to improve business results. Know how to avoid AI slop and continue to think for yourself while improving results with AI. Hands-on technical ability to build Custom GPTs, Workspace agents and other automations. Optimistic and empathetic approach to AI enablement. Understanding of AI-focused solutions and digital transformation trends, particularly in life sciences.
- Expert Communication Skills: Demonstrable ability to translate technical concepts for non-technical stakeholders and communicate effectively to both technical and non-technical audiences to inspire and scale adoption. Experience producing executive level content and reporting.
- Independent and Collaborative Working Style: Ability to work autonomously with minimal guidance and know when to seek input, combined with a collaborative approach to obtain alignment and support project goals.
- Leadership Skills: Strong leadership and team management skills with experience managing cross-functional teams for GTM and technical education programs.
- Innovation mindset and ability to navigate ambiguity and operate in startup mode in a large, complex organization.
- Background in AI/software development or IT delivery
- Familiarity with AI&D product lifecycle and go-to-market strategies.
- Familiarity with enterprise learning ecosystems, layered literacy models, role-based enablement, or function-led training coordination
- Experience developing or deploying AI-enabled enablement tools, such as chatbots, knowledge assistants, retrieval-based guidance tools, workflow copilots, or other interactive guidance mechanisms
- Experience with human-centered design, service design, product management, UX research, or responsible AI
Responsibilities
- AI Literacy: Plan and deliver AI literacy initiatives that reach employees at all levels across Amgen, with an initial focus on certification programs and large-scale social learning events.
- Cross-Functional Collaboration: Collaborate with product, technology, communications and responsible AI teams to plan, coordinate and implement AI literacy programs, ensuring that AI learning initiatives adhere to enterprise guidelines and responsible AI policies.
- Change Enablement: Develop cultural transformation initiatives for engagement strategies that drive organizational alignment on AI initiatives. Partner with functions to identify role-specific workflow opportunities and help teams integrate AI into business processes, driving measurable improvements in productivity, quality, and decision-making.
- Education & Engagement Program Delivery: Implement tailored education programs to build AI fluency across all levels of the organization, ensuring teams are equipped to use AI effectively. Develop tailored material and training modules for leaders and partners Organize and deliver high-impact events (e.g., AI Symposiums, Digital Learning Days, Hackathons) to foster community engagement. Collaborate with Corporate Affairs to create marketing material and campaigns for these events.
- Stakeholder Engagement: Lead stakeholder mapping, management and inclusion. Create enterprise ready content to ensure cohesive messaging and clear articulation of AI's value across the organization.
- Performance Monitoring & Reporting: Track and report on the effectiveness of AI learning programs and GTM initiatives. Define and monitor adoption, engagement, capability, and business impact metrics to assess effectiveness and continuously improve programs.
- AI expertise: Understand when and how to apply generative AI to produce better outcomes, increase efficiency and enhance your cognitive capacity and judgement.
Benefits
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
