Listing Specialist

AlchemerLouisville, CO
9h

About The Position

Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week. Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.Alchemer.com). As a Listing Specialist, you will be responsible for creating, optimizing, and managing online listings to improve visibility, accuracy, and search performance across various platforms. In addition to the technical aspects of listing optimization, this role also involves meeting with clients to review performance, gather listing information, and provide recommendations for improving their online presence.

Requirements

  • Strong written and verbal communication skills
  • Excellent attention to detail and organizational skills
  • Basic understanding of local SEO principles (training provided for the right candidate)
  • Comfortable working with spreadsheets and online platforms
  • Ability to manage multiple tasks and meet deadlines
  • Self-motivated with a willingness to learn

Nice To Haves

  • Familiarity with SEO tools (Google Analytics, Google Search Console, SEMrush)
  • Experience managing product or business listings
  • Proficient with Excel

Responsibilities

  • Create, update, and maintain online listings across multiple platforms
  • Optimize listings using local SEO best practices, including keyword research and placement
  • Ensure all content is accurate, consistent, and aligned with brand guidelines
  • Manage a portfolio of assigned clients (book of business) and serve as a primary point of contact for listing-related needs
  • Monitor listing performance and identify opportunities for improvement
  • Perform routine audits to maintain listing quality and compliance
  • Track and report on listing metrics and search performance
  • Meet with clients regularly to review listing performance, gather updated information, and provide recommendations to improve visibility
  • Conduct annual business reviews with key client stakeholders, presenting performance insights, discussing results, and identifying strategic opportunities for improvement
  • Collaborate with internal teams to ensure listings support and retention goals are met

Benefits

  • Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited paid time off and eleven paid company holidays.
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