Liquor Retail Store Manager - Salt Lake City
About The Position
The Utah Department of Alcoholic Beverage Services is seeking an experienced leader to manage a busy state liquor store in Salt Lake City. The Store Manager oversees all aspects of store operations, maintains a visible leadership presence, supervises store personnel, and supports the department’s service-focused mission by providing superior customer service. The role includes cash control, inventory reporting, employee scheduling and records, and performance evaluation. The manager supervises subordinate personnel, including hiring, assigning and delegating work, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions. The role also involves ordering and handling supplies and merchandise, conducting inventories, managing cash registers and deposits, resolving difficult customer situations, and ensuring sales and inventory activity reconcile. The manager assists customers, displays merchandise, fills liquor orders for licensees and customers as required, prepares reports, and ensures staff are trained to prohibit sales to minors. This is a full-time, on-site supervisory position at 280 W. Harris Ave., Salt Lake City, Utah. The schedule is flexible Monday through Saturday between 8 a.m. and 8 p.m.; stores are closed Sundays and state and federal holidays. The work is physically demanding and includes extensive standing and walking, frequent handling of items weighing up to 50 pounds, and other recurring physical activities. A criminal history check is required.
Requirements
- Experience managing a fast-paced retail store.
- Ability to bring out the best in employees.
- Ability to ensure customers receive exceptional service.
- Ability to lift 50 pounds on a continuous basis.
- Must be at least 21 years old.
- Must successfully pass a criminal history/background check.
- Ability to work a flexible schedule Monday through Saturday between 8 a.m. and 8 p.m.
Responsibilities
- Manage all aspects of the operations of a state liquor store.
- Maintain a strong leadership presence and supervise store personnel.
- Hire, assign and delegate work, train, monitor and evaluate employees, and initiate corrective or disciplinary actions.
- Provide superior customer service and contribute to the department’s service-focused mission.
- Perform cash control duties, set up and close cash registers, prepare deposits, receive and record payments, and process related paperwork.
- Maintain inventory reports and conduct regular or spot-check inventories.
- Prioritize, plan, and adjust schedules; maintain employee leave and payroll records; and evaluate employee performance.
- Ensure adequate supplies are available; order, receive, inspect, and store merchandise, equipment, materials, and supplies.
- Resolve potential confrontational issues appropriately, including situations involving intoxicated individuals or shoplifters.
- Verify that cash intake matches sales and inventory activity.
- Display new items and existing stock, and assist customers in finding, selecting, and purchasing products.
- Receive and fill liquor orders for licensees and customers as required.
- Gather data and prepare reports or summarize information.
- Ensure staff are trained to prohibit sales to minors.
Benefits
- Health insurance options through the Public Employee Health Program, including a high-deductible option with employer contributions to a health savings account and a traditional plan.
- Low-premium dental and vision insurance.
- Employer retirement contributions equal to 10% of salary across a pension and 401(k) plan, or a 401(k)-only plan.
- Employer 401(k) match of up to $26 per paycheck; employer 401(k) contributions vest after four years.
- Eligible employees may accrue four hours of annual leave and four hours of sick leave per pay period; annual leave accrual increases with years of service.
- 12 paid holidays.
- Job stability and opportunities for career growth and leadership development.
- Supportive work environment and meaningful work benefiting the community.
- Stores are closed Sundays and all state and federal holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
