Liquor Manager Spokane

Albertsons•Spokane, WA

7d•$17 - $22•Onsite

About The Position

The Liquor Manager is responsible for building and encouraging superior guest service, providing continuous attention to guest needs in a prompt, courteous, and friendly manner. This role involves engaging in suggestive selling and other sales techniques with knowledgeable suggestions and professionalism, and utilizing social media tools to drive guest loyalty and sales. The manager must be knowledgeable about wine regions, grapes, vineyards, and vintages worldwide, offering appropriate food and wine pairing suggestions. A strong understanding of spirits, spirit cocktails, recipes, and ingredients is also required, along with good knowledge of beer and party planning. Familiarity with the entire store's amenities is necessary. The position requires continuous education about wine, spirits, and beer through ongoing training, staying current on product trends, and identifying emerging trends for sales opportunities. Responsibilities include stocking and rotating products for freshness and date control, restocking supplies efficiently, and ordering wine from vendors, including specialty orders. The manager will restock racks, build case stacks and displays for visual appeal, and manage inventory to ensure adequate quantity and quality. They will interpret reports, complete paperwork, and follow company procedures. This role may involve operating checkstand equipment, processing customer orders, engaging in suggestive selling, and handling cash and sales accounting. Cost and quality control, shrink prevention, and ensuring compliance with product handling, stocking, display, and signing procedures are key. The manager must encourage and maintain a safe work environment, ensure proper sanitation and visual appeal of the department, and comply with liquor sales laws. Monitoring backroom inventory and space security, and using related equipment such as box cutters, compactors, hand trucks, and pallet jacks are also part of the role. All job duties must be performed with honesty and integrity, along with other necessary duties.

Requirements

Requires taking and passing of certification training program and continued ongoing training.
Must be of the legal age for consumption of alcoholic beverages in the jurisdiction in which they are employed.
Requires good communication skills, good leadership and interpersonal skills, and the ability to maintain composure in dealing with customers and co-workers.
Must have knowledge of types, alcohol content, uses and care of liquor department products.
Requires an awareness of popular drink recipes.

Responsibilities

Build and encourage superior guest service, providing a continuous attention to guest needs in a prompt, courteous and friendly manner.
Engage in suggestive selling and other sales techniques with knowledgeable suggestions and professionalism.
Utilize social media tools to help drive guest loyalty and sales.
Be knowledgeable on Wine regions, grapes, vineyards and vintages from all over the world and be able to offer appropriate suggestions for food pairings - matching wine with food to maximize a dining experience.
Be acquainted with Spirits and spirit cocktails, having knowledge of recipes and ingredients.
Have a good knowledge of Beer, Party Planning and familiarity of the entire store’s amenities.
Engage in continuous education about wine, spirits and beer through ongoing training.
Remain current on product trends and look for emerging trends which present sales opportunities for the department.
Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Order wine from vendors; place specialty orders for guests as necessary.
Restock racks and build case stacks and displays for visual appeal.
Orders, receives, checks and controls inventory to ensure adequate quantity and quality.
Maintains an awareness of seasonal and promotional merchandising and plans orders accordingly.
Interprets reports, completes necessary paperwork, and follows company transmittal procedures.
May operate checkstand equipment such as cash register and scanner to process customer orders.
Engages in suggestive selling other sales techniques and bags customer orders.
May be accountable for proper cash handling procedures and proper accounting of sales.
Responsible for cost and quality control.
Prevents shrink.
Ensures compliance with product handling, stocking, display and signing procedures.
Encourages and maintains a safe work environment.
Ensures the proper sanitation and visual appeal of the department.
Ensures compliance with liquor sales laws.
Monitors backroom inventory and space security.
Uses related equipment including: box cutters, compactors, hand trucks and pallet jacks.
Responsible for performing all job duties with honesty and integrity.
Other necessary and required duties.