Hybrid Liquidation Negotiator

Carrington Mortgage•Orange, CA
•Hybrid

About The Position

The Liquidation Negotiator negotiates short sale offers and deeds in lieu of foreclosure submitted to the company by real estate agents, attorneys, and other third parties. The role recommends the best available exit strategy for borrowers while reducing loss severity for the company, and performs all duties in accordance with company policies and procedures and applicable state and federal regulations. The position receives and responds to inbound questions about liquidation and deed-in-lieu requests, communicates approvals and declines, evaluates offers against company property valuations, and formulates counteroffers. It also prepares loss analysis worksheets, submits negotiated files for senior management approval, and may postpone foreclosure sales when additional review time is needed. The role follows a hybrid work schedule. The target pay range is $23.50–$26.00, plus a monthly incentive.

Requirements

  • High school diploma or equivalent required.
  • Two or more years of related experience in loss mitigation or negotiation required.
  • Knowledge of mortgage and real estate terminology required.
  • Knowledge of industry-specific or company-specific sales/collections software required.
  • Ability to understand opposing viewpoints on highly complex issues and negotiate and integrate different viewpoints.
  • Ability to make decisions with significant impact on the immediate work unit and monitor impact beyond it.
  • Ability to organize and prioritize work on a short-term basis (longer than one month) and within allotted work schedules.
  • Strong working knowledge of Microsoft Office Suite, including Word and Excel.

Nice To Haves

  • Some college coursework in business or finance preferred.
  • Intermediate-level knowledge of Microsoft Suite preferred.

Responsibilities

  • Answer inbound questions from borrowers, real estate agents, attorneys, and authorized third parties regarding liquidation and deed-in-lieu-of-foreclosure requests.
  • Communicate approvals and declines to real estate agents, attorneys, and authorized third parties.
  • Negotiate and formulate counteroffers that reduce loss severity and meet or exceed the company-determined property valuation, and present counteroffers to relevant third parties.
  • Submit negotiated files to senior management for approval.
  • Decline purchase offers when there is excessive variance between the offer price and the company-determined property valuation.
  • Compare purchase offer selling prices with company-determined property valuations to determine appropriate counteroffers.
  • Prepare loss analysis worksheets to determine the loss severity of submitted purchase offers or deeds in lieu of foreclosure.
  • Postpone foreclosure sales when additional time is needed to review and approve liquidation or deed-in-lieu requests.
  • Perform other duties as assigned.
  • Perform duties in accordance with company policies and procedures and state and federal regulations.

Benefits

  • Comprehensive healthcare plans for employees and their families.
  • Discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Fitness, restaurant, retail, and other discounts through the employee portal.
  • Customized training programs to support career advancement.
  • Employee referral bonuses.
  • Educational reimbursement.
  • Carrington Charitable Foundation community contributions and fundraising support.
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