Linen Technician

ImageFIRST Healthcare Laundry Specialists•Kansas City, MO

1d•Onsite

About The Position

The Linen Technician delivers clean linen carts to hospital floors, may pick up dirty linen, and ensures linen inventory levels are sufficient. Linen must be counted and recorded for billing and accountability. The role is based at Truman Medical Center and works Monday through Friday from 3:00 PM to 11:30 PM. The technician manages linen inventory across hospital departments, exchanges and replenishes carts to par levels, fills unit orders, and records counts using the designated method, such as tablets or order sheets. The role also requires keeping the inventory room orderly and clean, handling routine duties and special linen requests, and communicating with hospital personnel, drivers, and the account representative. When linen supplies are insufficient, the technician contacts the Service Manager.

Requirements

High school diploma or equivalent.
Ability to consistently lift 35 pounds.
Sense of direction and knowledge of the area.
Exceptional customer service skills.
Effective written and verbal communication skills.
Computer skills.

Responsibilities

Manage in-house linen inventory levels in each department.
Exchange carts, count linen, replenish carts to par levels, and deliver them to their distribution points.
Load carts with inventory for distribution to hospital units, count linen on unit carts, and replace items to the correct par levels.
Complete unit cart checklists and record inventory data using the appropriate method, such as tablets or order sheets.
Deliver full, clean carts to floors and bring down carts used the previous day when exchange carts are used.
Count, inventory, fill orders, and return linen for areas that do not have their own carts.
Build carts to replenish unit carts when exchange carts are not used.
Maintain the orderliness and cleanliness of the inventory room, including dusting and wet-mopping floors when needed.
Handle routine linen duties and special linen requests.
Contact the Service Manager when linen supplies in the inventory room are insufficient.
Communicate with drivers about special needs and collaborate with the account representative on issues and inventory levels.
Interact professionally with hospital staff, including nurses, nurse managers, clinicians, Central Supply, the Materials Manager, and Environmental Services.
Represent ImageFIRST and the client professionally and maintain solid working relationships.