Line Technician I - Full-Time
About The Position
Naples Airport Authority is seeking a Line Service Technician I to support aircraft ground operations and provide service to general aviation customers at Naples Airport. As part of the Fixed Base Operator (FBO) team, this role works directly with aircraft, pilots, passengers, and coworkers to support safe and efficient ramp operations. The position suits someone who enjoys hands-on work in a fast-paced environment and prioritizes customer service and safety. The role includes aircraft marshalling, parking, greeting, towing, and wing-walking; providing ground support and fueling services; assisting pilots, passengers, and flight crews; communicating with team members and airport personnel; and inspecting and maintaining fuel trucks and ground support equipment. The employee follows the Authority’s Safety Management System (SMS), reports maintenance or safety concerns, and supports daily ramp operations and other assigned duties.
Requirements
- High school diploma or GED.
- At least six months of related aviation or customer service experience.
- Valid Florida driver’s license with full driving privileges.
- Ability to safely operate vehicles, ground support equipment, and various hand tools.
- Strong communication, teamwork, and customer service skills.
- Ability to work outdoors in varying weather conditions and maintain safety awareness around aircraft and moving equipment.
- Ability to frequently lift and/or move between 50 and 100 pounds.
- Ability to work a flexible schedule, including weekends, holidays, and varying shifts as operational needs require.
Responsibilities
- Marshal, park, greet, tow, and wing-walk aircraft while providing ground support services.
- Fuel general aviation aircraft and perform related fueling operations in accordance with established safety procedures.
- Maintain situational awareness and follow the Authority’s Safety Management System (SMS) program.
- Assist pilots, passengers, and flight crews while providing exceptional customer service.
- Communicate effectively with team members and airport personnel using two-way radios.
- Perform daily and monthly fuel truck and ground support equipment safety inspections.
- Maintain equipment in safe operating condition and report maintenance or safety concerns.
- Support daily ramp operations and assist with additional duties as assigned.
Benefits
- Medical and dental coverage at no cost to employees.
- Company-paid retirement plan of 10%.
- Vacation, personal leave, sick time, and paid holidays.
- Annual incentive award.
- Career development programs.
- Tuition and education reimbursement up to $7,000 per year.
- Employee wellness program with activities and incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
