Line Service Technician

Hawthorne Global Aviati•Sioux City, IA

About The Position

The Line Service Technician is a hands-on member of the Ascension FBO Network airport operations team, providing safe, efficient, and professional ground support to aircraft, pilots, passengers, and coworkers. The role involves aircraft servicing and movement, customer service, safety inspections, ramp and facility upkeep, and operational support. It is suited to someone who enjoys working outdoors, staying active, and working around aircraft. The position is classified as FLSA Non-Exempt.

Requirements

  • At least 18 years old.
  • High school diploma or equivalent.
  • Valid state driver’s license.
  • Enjoy helping people and providing excellent customer service.
  • Communicate clearly and professionally.
  • Be dependable, organized, attentive to detail, and comfortable working with a team in a fast-paced environment.
  • Comfortable performing basic math.
  • Able to regularly lift up to 50 pounds.
  • Able to work safely around moving aircraft, vehicles, fuel trucks, hoses, and airport equipment.

Responsibilities

  • Fuel aircraft in accordance with established safety procedures.
  • Tow and marshal aircraft, and assist with wing walking and other aircraft movement.
  • Greet pilots, passengers, and customers professionally and provide ground support for a variety of aircraft.
  • Inspect equipment and facilities, document findings, and promptly report hazards, safety concerns, or incidents.
  • Keep the ramp, hangar, and facility clean, organized, and free of debris and potential hazards.
  • Share customer feedback with appropriate Ascension team members.
  • Follow emergency and incident-response procedures when needed.
  • Assist with facility upkeep, including light janitorial and grounds-maintenance work.
  • Perform other operational duties as assigned.
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