Line Service Technician

Hawthorne Global Aviati•Avoca, PA
•Onsite

About The Position

The Line Service Technician is a hands-on member of the airport operations team at Ascension FBO Network, providing safe, efficient, and professional ground support to aircraft, pilots, passengers, and coworkers. The role involves aircraft servicing and movement, customer service, safety inspections, ramp and facility readiness, communication, and general operational support. It is suited to someone who enjoys outdoor, active work and values safety, variety, and teamwork. The position is non-exempt. Aviation operations run 24/7, and schedules may include nights, weekends, overtime, and other hours based on operational needs. Work takes place outdoors in heat, cold, rain, wind, and other weather conditions. The role requires frequent walking, bending, reaching, climbing, stretching, and grasping, as well as regularly lifting up to 50 pounds and working safely around moving aircraft, vehicles, fuel trucks, hoses, and airport equipment.

Requirements

  • Be at least 18 years old.
  • Have a high school diploma or equivalent.
  • Hold a valid state driver’s license.
  • Enjoy helping people and providing excellent customer service.
  • Communicate clearly and professionally.
  • Be dependable, organized, and attentive to detail.
  • Be comfortable working with a team in a fast-paced environment.
  • Be comfortable performing basic math.
  • Be able to regularly lift up to 50 pounds.
  • Be able to work safely around moving aircraft, vehicles, fuel trucks, hoses, and airport equipment.
  • Be able to perform frequent walking, bending, reaching, climbing, stretching, and grasping, and work in varied outdoor weather conditions.

Responsibilities

  • Fuel aircraft according to established safety procedures.
  • Tow and marshal aircraft, and assist with wing walking and other aircraft movement.
  • Greet pilots, passengers, and customers professionally and provide ground support for a variety of aircraft.
  • Inspect equipment and facilities, document findings, and promptly report hazards, safety concerns, or incidents.
  • Keep the ramp, hangar, and facility clean, organized, and free of debris and potential hazards.
  • Share customer feedback with appropriate Ascension team members.
  • Follow emergency and incident-response procedures when needed.
  • Assist with facility upkeep, including light janitorial and grounds-maintenance work.
  • Perform other operational duties as assigned.
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