Line Service Technician - Part Time

Cirrus Aircraft•Scottsdale, AZ

13d

About The Position

The Cirrus Aircraft Line Service Technician ensures customers receive excellent service by providing a safe, clean, welcoming, and comfortable aviation experience. The role primarily involves fueling, servicing, towing, and marshalling aircraft, as well as assisting with aircraft deliveries, servicing, detailing, and guest needs in accordance with the Cirrus Service Culture handbook. The technician also supports Factory Service Center, Flight Operations, and Ownership team members with tasks that contribute to high-quality service. The position requires preparing aircraft for guests and Flight Operations personnel, maintaining aircraft and equipment, keeping work areas organized, and maintaining customer and fueling records. Regular, reliable, and predictable attendance is required. Company vehicle driving is estimated at 10% of the role; a valid driver’s license and acceptable driving record are required. Work beyond 40 hours per week may be required.

Requirements

High school diploma or GED.
Valid state driver’s license.
Acceptable driving record.
Ability to acquire an MKAA Airport Badge.

Nice To Haves

1–3 years of experience in customer service, line service, or a related field.

Responsibilities

Provide the highest possible level of safety and service in a dynamic and challenging work environment.
Work as part of a team to deliver safe and efficient aircraft services and create a welcoming atmosphere for customers and guests.
Marshall incoming aircraft and warmly welcome guests.
Park and secure aircraft as appropriate.
Assist guests with luggage, provide refreshments, and professionally record their needs.
Provide or arrange guest transportation, including operating company vehicles.
Prepare proactively and independently for arriving and departing aircraft, identify and perform open tasks, and promptly raise observed safety concerns with stakeholders.
Oversee aircraft readiness for guests and Flight Operations personnel, including detailing aircraft; servicing fluids, oxygen, and tires; updating aircraft databases; assisting with XM and Connext subscriptions; climate-controlling aircraft; and providing departure amenities.
Operate, maintain, and detail fuel trucks, aircraft tugs, and company vehicles.
Maintain fueling and customer records in CRM software.
Arrange catering and other amenities for guests and Cirrus events.
Assist with aircraft delivery preparation.
Maintain cleanliness and tidiness of the Delivery Center, storage hangars, ramp areas, offices, desk space, and other storage areas.
Organize and maintain Line and Flight Operations equipment inventory.
Assist with general cleaning of the assigned area.
Perform other duties as requested, directed, or assigned.
Maintain regular, reliable, and predictable attendance.

Benefits

Medical, vision, and dental coverage, with additional dependent coverage options.
Employer-paid group term life insurance and short- and long-term disability insurance.
Flexible Spending Account and Health Savings Account options, with company contributions to an HSA.
Calm Health, Employee Assistance Program, and wellness incentives through the medical provider.
401(k) dollar-for-dollar match up to 5% after 90 days, with 100% vesting after one year of service.
Paid time off plans starting at 100 hours accrued within the first year.
Paid holidays.
Two weeks of paid parental leave.
Paid time for funeral leave and jury duty.
Tuition reimbursement and professional growth opportunities.
Cirrus Store, partner, and marketplace discounts.
Company and employee clubs at various locations.
Sign-on bonus.